Customer ReviewsforAtticrawl LLC
8 Customer Reviews
- Date
- Highest Rating
- Lowest Rating
Review from Jeff J
5 stars10/05/2023
The folks at AtticCrawl were fantastic. After having to rip out insulation due to a rodent problem discovered during the closing on my new home, my wife and I were left in a bit of a bind. The attic was a mess!After ****** and his crew came by it looks like a brand need space. I cant say enough about how professional, timely, and respectful these folks are.Call AtticCrawl and you wont be disappointed.Review from Ch P
5 stars08/24/2023
Basit came to our home and explained the process in detail. His team was at our home within the hour. They taped everything well to avoid dust and contamination. They bagged and removed all the old insulation, sanitize the attic, and rodent proof the home from outside and inside. They were very professional & easy to work with.Review from Kelley G
1 star09/09/2022
We trusted them. As professionals and experts to exclude the bats from our home and provides sound and experienced advice. First: *** says we shouldnt live in our newly purchased home from when he came and found bats (May) until they excluded them (August). So we lived with family members, tagging our toddler along, until my correspondence with *************************** from the state of **, endangered species, who said it was safe to move in (Late June).Secondly: august arrives, time to exclude the bats, I tell *** I dont want them to cut into our interior walls. He proceeds to bully and intimidate me into paying full price for the quoted job that they were not completing (cutting into the interior walls). Even though evidence doesnt support bats returning to a roost, even with remaining guano present. Fast forward: bats return. I call them to discuss solutions, desperate to fix the issue so I can have my house re-insulted middle of summer. No call back. This means no insulation job can be scheduled. While we hemorrhage AC and money on electric with no insulation in the attic, waiting for a call back. I have warned my neighbors. Now, I just want this nightmare to end.if you have BATS, Do NOT, hire attic crawl. Look for a state_approved company who knows bats from rodents, at least. and hope you get better customer serviceAtticrawl LLC Response
01/16/2023
******, we are terribly sorry that this is how you feel about your experience with us. We stop at nothing when it comes to doing whatever is in our power to give our customers best possible service. ************** *** was not "bullying" you into anything, he was simply recommending the proper way to do the work, given the situation. With an infestation as bad as it was when we came out, we strongly advise against cutting any corners with the remediation. You made the decision to do a partial job, yet we still came back until the issue was resolved, fully at our expense. We stand behind our word, and go beyond the letter of the law with our customers daily, because we care. We are constantly trying to improve our service in every possible way, and appreciate you taking the time to write this review. We are happy to hear the the infestation is now remediated as you mentioned in your updated ****** review, and we hope that you will reconsider using our services in the future for any of your roofing, attic, or crawl space needs.Respectfully,*****************************, OwnerReview from Adrianna M
5 stars07/22/2022
I just used them to remove my very old blown in insulation and added new batt insulation in my cathedral ceiling. The team that came to my house were on time and professional. The amount of work that they did for what they charged was very reasonable. They explained their scope of work to me and kept in in the loop as they progressed. They protected my home as they worked and left it spotless. I highly recommend them.Atticrawl LLC Response
08/04/2022
Adrianna,Thank you for such a thoughtful review. You describe all our values as a company! Timely, considerate, efficient, and knowledgeable. We want you in the loop at all times to ensure you are left pleased and with a comfortable home! Sincerely,**************Office Admin, AtticrawlReview from Deanna S
5 stars07/15/2022
I could not be happier than I am with the service I received from Atticrawl. Our attic had been 'home' to both squirrels and racoons for months. When they 'checked out' we called Atticrawl to undo the damage. *** came to our home to assess our situation. He was extremely knowledgeable, thorough, professional and very well-experienced. I immediately had CONFIDENCE in Atticrawl. He **** up a thorough and detailed plan to resolve ALL of the damage and mess the animals made, and another plan to seal off anyplace that they may have used to get into our attic. Everything that he promised me, was done a few days later, and the price was right!!! Our work team consisted of ******* ******** ******* and *****. They were the nicest, and hardest working contractors I have ever seen. They were so good at their job, it was completed to perfection in a few hours! When I look at the before and after pictures of my attic, I can hardly believe my eyes. My attic now looks sparkling clean, with all new insulation, and no sign of our 'visitors!' And I have full CONFIDENCE that we will not be an 'Airbnb' for the local wildlife anytime soon. GREAT COMPANY. GREAT WORK. FAIR PRICE. CONFIDENCE!!! THANK you ***, for your honesty and follow-up! We couldn't be happier! **************** Lawrenceville, **Atticrawl LLC Response
08/04/2022
******,Thank you so much for your kind review! We are so glad to hear you are so pleased with our work! Thank you for letting us transform your attic and make your home safer, cleaner, and more comfortable again! Were happy we were able to deliver. Thank you for having CONFIDENCE in Atticrawl!Sincerely,**************Office Admin, AtticrawlReview from Gary E
5 stars05/31/2022
I was very pleased on the work they did on my attic. The crew was very professional and kept me informed throughout the entire process. ******** ********** ***** and ******* --> Great job and I appreciate it. I would highly recommend using this company.Atticrawl LLC Response
08/04/2022
****,Our ***** work hard and it shows! Were so glad we were able to help you, too. Sincerely,**************Office Admin, AtticrawlReview from Paula D
5 stars03/18/2022
We were terrorized by raccoons, had destroyed attic. ********* for response time, ************************* safety, prep/respect for home, great team/hard working. Resolution of a major problem by a professional group and highly recommend.Atticrawl LLC Response
08/04/2022
*****,Raccoons are a menace! Thank you for letting us help keep your home safe and make it clean and comfortable once again. Sincerely,**************Office Admin, AtticrawlReview from Ann A.
5 stars07/14/2021
I would highly recommend. *** the technician was honest and knowledgeable. After a thorough assessment, I was told that I did not need additional insulation. Given my house is on a corner, the rooms alongside that part of the house were more exposed to the winds/cold than the other rooms in the winter. I appreciated his honesty and fully support the A+ BBB rating!Atticrawl LLC Response
08/04/2022
***,Thank you for your kind and thoughtful review! We strive not only to provide services, but to have integrity with our customers! Sometimes, all it takes is answering some questions and providing information. Were happy *** was able to help you!Sincerely,**************Office Admin, Atticrawl
Customer Review Rating
Average of 8 Customer Reviews
Contact Information
34 Green St Unit B
Woodbridge, NJ 07095-3353
Business hours
Today,7:30 AM - 5:00 PM
MMonday | 7:30 AM - 5:00 PM |
---|---|
TTuesday | 7:30 AM - 5:00 PM |
WWednesday | 7:30 AM - 5:00 PM |
ThThursday | 7:30 AM - 5:00 PM |
FFriday | 7:30 AM - 4:00 PM |
SaSaturday | Closed |
SuSunday | 7:30 AM - 5:00 PM |
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