This Business Is Not BBB Accredited

Icognix Infomedia LLC

Icognix Infomedia LLC

Icognix Infomedia LLC

4 years in business
129 College Dr
Edison, NJ 08817-5987
Additional Phone Numbers
  • (888) 479-2017
Additional Email Addresses
  • Customercare@icognix.com
  • jessica@icognix.org
Additional Website Addresses
BBB File Opened: 07/09/2014
Business Started: 04/24/2014
Business Incorporated: 04/24/2014 in DE
Type of Entity
Limited Liability Company (LLC)
Business Management
  • Miss Jessica M Simmons, CEO
Business Category
  • Computer Repair
  • Computer Services
  • Marketing Programs
  • Web Design
  • Web Hosting

Products & Services
Web development, SEO, SEM,SMO,Map optimisation,Computer repair, Managed IT services, technical support, router support, antivirus support, Router Technical Support, Netgear Tech Support Service, Belkin Tech Support Service, D-Link Tech Support Service, Linksys Tech Support Service, Tp Link Tech Support Service, Arris Tech Support Service, Buffalo Tech Support Service, Zyxcel Tech Support Service, Cisco Tech Support Service, Other Router Technical Support Services , Antivirus Technical Support, McAfee Tech Support Service, Norton Tech Support Service, Malwarebytes Tech Support Service, Kaspersky Tech Support Service, Avast Tech Support Service, AVG Tech Support Service, TrendMicro Tech Support Service, Avira Tech Support Service, Zone Alarm Tech Support Service, ESET Tech Support Service, Comodo Tech Support Service, Bitdefender Tech Support Service, Other Technical Support Services Include, Chromecast Tech Support Service, Netflix Tech Support Service, Quickbooks Tech Support Service, Roku Tech Support Service, Centurylink Tech Support Service, Timewarner Cable Tech Support Service, Apple Tech Support Service
Service Area

United States 

Canada

Methods of Payment
  • credit card,debit cards,checks
Refund & Exchange Policy: 
All services offered by ICOGNIX INFOMEDIA LLC are invoiced as per-incident charges. ICOGNIX INFOMEDIA LLC will ensure a resolution else money back within a stipulated time of 30 days from date of service rendered. Date of service rendered is the date when customer first speaks with a technician for receiving support for the original incident. If incident reoccurs within the 30 days of initial service period and ICOGNIX INFOMEDIA LLC is unable to completely fix the incident, then customer will receive a full refund. Customer may not receive a refund if there is another incident that is not of the same origin as the original incident within initial 30 day period.ICOGNIX INFOMEDIA LLC issues refund for all problems that turns to be out-of-scope, and problems that cannot be fixed over the phone or remote. If customer is not satisfied with the services or if the issue was not resolved then customer can ask for a refund within 30 days time of when incident was brought to the attention of ICOGNIX INFOMEDIA LLC offers 24*7 support and customers can call anytime throughout the day to get the issue resolved. If the same initial problem reoccurs but after 30 days from the date of activation, and if problem could not be fixed this time, then ICOGNIX INFOMEDIA LLC doesn´t hold any commitment of refunding the money. Money back policy for original problem resides only in the first 30 days of activation.They offer 30 Money Back Guarantee on almost every product they offer. Please call customer service at 1- 609-232-2867, in advance to register your Refund Request within 30 days of purchase date.” All refunds will be provided as a credit to the credit card used at the time of purchase within five (5) business days upon receipt of the Refund Request.”

A+

Overview

Router Technical Support
Netgear Tech Support
Belkin Tech Support
D-Link Tech Support
Linksys Tech Support
Tp Link Tech Support
Arris Tech Support
Buffalo Tech Support
Zyxcel Tech Support
Cisco Tech Support

Antivirus Technical Support
McAfee Tech Support
Norton Tech Support
Malwarebytes Tech Support
Kaspersky Tech Support
Avast Tech Support
AVG Tech Support
TrendMicro Tech Support
Avira Tech Support
Zone Alarm Tech Support
ESET Tech Support
Comodo Tech Support
Bitdefender Tech Support

Chromecast Tech Support
Netflix Tech Support
Quickbooks Tech Support
Roku Tech Support
Centurylink Tech Support
Timewarner Cable Tech Support
Apple Tech Support

BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

Licensing information is provided in the BBB Business Profiles to inform the public about industries that may require professional licensing, bonding, or registration. Better Business Bureau encourages you to check with the appropriate agency to be certain any requirements are currently being met.
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to substantiate their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
BBB reports on known significant government actions involving the business's marketplace conduct.
BBB reports on a company that is out of business for one year from the date the company closes its doors or ceases to do business.
BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.
BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.
BBB reports when mail sent to the business was returned by the Postal Service.

Icognix Infomedia LLC

This Business Is Not BBB Accredited

Icognix Infomedia LLC

Customer Review Rating:

83%
17%

Composite Score: