This Business Is Not BBB Accredited

TEK PC Solutions

TEK PC Solutions

TEK PC Solutions

18 years in business
100 Franklin Square Dr
Ste 201
Somerset, NJ 08873-4109
Fax Numbers
  • (609) 456-4608
Additional Phone Numbers
  • (844) 332-7057
  • (855) 480-7873
Additional Email Addresses
  • support@tekpcsolutions.com
  • accounts@tekpcsolutions.com
  • bdm@tekpcsolutions.com
BBB File Opened: 03/05/2014
Business Started: 01/27/1999
Business Incorporated: 01/27/1999 in NJ
Type of Entity
Corporation
Business Management
  • Mr. Varun Gupta, President
Business Category
  • Computer Consultant
  • Computer Printers Sales & Service
  • Computers - Supplies & Parts
  • Computers Hardware, Software & Services
  • Computer Business Services
  • Computer Software Publishers & Developers
  • Computers - Disaster Recovery
  • Computers - Networks
  • Computers - Service & Repair
  • Computers - Sys Designers & Consult
  • Computers - Programming
  • Computers - Network Security
  • Computers - Security Equip & Systems
  • NAICS: Computer and Office Machine Repair and Maintenance
  • Computer Facilities Management Services

Products & Services
Laptops, Desktops, Printers, Anti Virus, Onsite Technical Support, Online Technical Support, Software Products, BPO Solutions, Application Development
Service Area
We service the following area(s): New Jersey
Alternate Business Names
  • TEK Data, Inc.
Methods of Payment
  • Credit Card, Amazon Payment, eCheck
Refund & Exchange Policy: 
If the customer is not satisfied with our product, we process complete refund. For hardware products we help our customers to ship the product back to our office and we process refund within 60 days of delivery.

C-

Pattern of Complaint

Consumers have reached out to BBB with reports that TEK PC Solutions is charging $99-$1000 for remote computer support, but not resolving the alleged issues. The business only provides refunds after consumers contact BBB.

On June 28, 2017, BBB contacted TEK PC Solutions to address a possible pattern of complaints.

The company responded and explained that it implemented a robust audit mechanism for all the inbound and outbound transaction with its... Read More

Overview

Tek PC Solutions sells Laptops, Desktops, Printers, Antivirus Programs along with online and onsite technical support. Tech Support products include Onetime fix, Annual Contract etc.

BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

Factors that affect the rating for TEK PC Solutions include:

  • 18 complaint(s) filed against business
  • Business has failed to resolve underlying cause(s) of a pattern of complaints

Licensing information is provided in the BBB Business Profiles to inform the public about industries that may require professional licensing, bonding, or registration. Better Business Bureau encourages you to check with the appropriate agency to be certain any requirements are currently being met.
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BBB reports on known significant government actions involving the business's marketplace conduct.
BBB reports on a company that is out of business for one year from the date the company closes its doors or ceases to do business.
BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.
BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.
BBB reports when mail sent to the business was returned by the Postal Service.

TEK PC Solutions

This Business Is Not BBB Accredited

TEK PC Solutions

Customer Review Rating:

90%

Composite Score: