BBB Accredited Business Profile

Group USA, Inc.

Group USA, Inc.

(877) 867-7600

Group USA, Inc.

31 years in business
25 Enterprise Ave N
Secaucus, NJ 07094-2583
Fax Numbers
  • (201) 867-2240
  • (201) 867-5563
Additional Phone Numbers
  • (201) 005-2018
Additional Email Addresses
  • customerservice@groupusa.com
BBB File Opened: 12/28/2006
Business Started: 03/01/1986
Business Started Locally: 03/01/1986
Business Incorporated: 03/01/1986 in NJ
Type of Entity
Corporation
Business Management
  • Mr. Gregory Gatton, Director of Marketing
Business Category
  • Clothing - Retail
  • NAICS: Other Clothing Stores

Alternate Business Names
  • Camille La Vie
Methods of Payment
  • All major credit cards.
Refund & Exchange Policy: 
Return and Exchange Policy for Online Purchases:
Business requests that youcarefully select your online purchases.   All sales are final ontheir bridal and evening dresses.   No refunds or returns areaccepted.  They will allow an exchange within 14 days of delivery for sizeas a one-time courtesy if stock is available.  Merchandise must have theoriginal price and vendor tags, and must be in new condition to be eligible foran exchange.  Merchandise with stains, marks, odors, stretched, altered,or damaged is not returnable or exchangeable.
Cancellation Policy: Businessunderstands that you may change your mind about the item selected. They willgladly cancel any order as long as it has not been processed and shipped. Ifyour selection has been processed and shipped, the order will follow their Returnand Exchange policy for online purchases stated above.
Business prides themselves onkeeping sufficient stock, however, sell outs do occur. If you ordered an itemthat is out of stock or delayed, they will notify you via e-mail.  If youhave any questions or concerns regarding your online purchase, contact acustomer service representative at 1-877-867-7600 between 9:00 a.m. and 6:00p.m. EST, Monday through Friday.
Return and Exchange Policyfor In-Store Purchases 
All dresses and bridal merchandise are final sale.  They will acceptreturns/exchanges on all other merchandise within 30 days of purchase that meetthe following conditions: 
All merchandise must be in original condition.
All manufacturers size, style, and label tags, as well as price ticket, must beattached.
Merchandise that is stained, marked, altered, or has odors will not be accepted.
Original sales receipt must be presented.
After 30 days, ALL SALES ARE FINAL.
Refunds will be issued in the method of original payment.

A+

Overview

This company provides retail stores and e-commerce of semi-formal and formal dresses including wedding.

BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.


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BBB reports on known significant government actions involving the business's marketplace conduct.

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Group USA, Inc.

Group USA, Inc.

BBB ACCREDITED SINCE 02/28/2012

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