BBB Accredited Business Profile

Smart Tuition

Smart Tuition

(888) 868-8828

Smart Tuition

28 years in business
Headquarters
10 Woodbridge Center Dr Ste 200
Woodbridge, NJ 07095-1186
Additional Phone Numbers
  • (866) 873-9772
Additional Email Addresses
  • parentadvocate@smarttuition.com
BBB File Opened: 07/11/2008
Business Started: 01/01/1989
Business Started Locally: 08/31/2006
Business Incorporated: 08/31/2006 in DE
Type of Entity
Limited Liability Company
Business Management
  • Mr. Jim Lozano, Director of Parent Experience
  • Ms. Marissa Torsiello, Sr. Director of Operations
Business Category
  • Billing Service
  • NAICS: Other Accounting Services

Additional Information
  • Smart Tuition has advised BBB that there are instances when customers using online bill pay services to make payments are charged late fees, even though the customers believe their payments have been made on time. Smart Tuition stated that banks and...
  • Smart Tuition has advised BBB that there are instances when customers using online bill pay services to make payments are charged late fees, even though the customers believe their payments have been made on time. Smart Tuition stated that banks and financial institutions debit an individual's bank account immediately after the client's online confirmation but do not transmit funds electronically to Smart Tuition. Rather, a bank or certified check is generated that day or some days following the debit and placed in the mail. Smart Tuition advised that as a result, the client's impression is that the funds were submitted to Smart Tuition immediately via an electronic process, when in reality, a check was placed in the mail and subject to standard U.S. Mail delivery times.

Service Area
We service the following area(s): New Jersey
BBB accredited business

A-

Overview

This company offers tuition management for private schools.

BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

Factors that affect the rating for Smart Tuition include:

  • 67 complaint(s) filed against business

Licensing information is provided in the BBB Business Profiles to inform the public about industries that may require professional licensing, bonding, or registration. Better Business Bureau encourages you to check with the appropriate agency to be certain any requirements are currently being met.
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to substantiate their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
BBB reports on known significant government actions involving the business's marketplace conduct.
BBB reports on a company that is out of business for three years from the date the company closes its doors or ceases to do business.
BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.
BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.
BBB reports when mail sent to the business was returned by the Postal Service.

Smart Tuition

Smart Tuition

BBB ACCREDITATION SINCE 01/27/2009

Customer Review Rating:

100%

Composite Score: