BBB Business Review

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This business is not BBB accredited.

Phone: (888) 546-4940 1601 Sherman Ave Ste C, Pennsauken, NJ 08110 View Additional Email Addresses

BBB Business Reviews may not be reproduced for sales or promotional purposes.


This business offers online bedding sales.

BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for include:

  • Length of time business has been operating
  • Response to 7 complaint(s) filed against business
  • Resolution of complaint(s) filed against business

Customer Complaints Summary Read complaint details

7 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 3
Guarantee/Warranty Issues 0
Problems with Product/Service 4
Total Closed Complaints 7

Customer Reviews Summary Read customer reviews

1 Customer Review on
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 1
Total Customer Reviews 1

Additional Information

BBB file opened: June 11, 2008 Business started: 01/01/2006 in NJ Business incorporated 01/01/2008 in NJ
Type of Entity


Business Management
Mr. Barry Baker, Owner
Contact Information
Principal: Mr. Barry Baker, Owner
Business Category

Bedding Home Furnishing Merchant Wholesalers (NAICS: 423220)

Refund and Exchange Policy
Customers who are not pleased with their purchase can simply ship it back to the company within 30 days of receipt for a full refund of the purchase price. The company must receive returned purchases within 30 days of receipt in order to issue a refund. Item(s) must be in its original package. Item(s) must be shipped in a box. Do not attach anything to the original manufactures packaging. Removing the linens from the package to inspect the color and feel the wonderful fabric is fine. If for some reason the color or feel are not right, (remember they will be lightly starched before they are washed for the first time), simply slip them back into their packaging and contact the business for a return shipping address. This company cannot accept returns of merchandise that are used, laundered, or soiled. Items that are special ordered are not returnable. Health department regulations do not permit them to accept open packages of bedding including: sheets, duvets, mattress pads, pillowcases, and pillows for refund or credit. If an order contains bed sheets or duvet cover set, these are only returnable if they have not been removed from zippered package. Orders with Bed sheets or Duvet Cover Sets that have been unfolded and/or washed are not returnable. A full refund will be given after the company has received the return, inspected it, and approved it for a refund, they will credit the approved refund amount to the credit card used to purchase the returned item(s). COD returns of any kind are not accepted. Down Comforter Guarantee: After every processing step, there is strict quality control. This product is warranted against manufacturing defects for 10 years. If you are not satisfied with the product when you receive it, return it immediately for a full refund -except for the shipping. No refunds after the product has been used. These are BRAND NEW from the manufacturer. This product includes an original manufacturer's limited warranty. This company does not and cannot accept any responsibility or liability for the condition, duration, or extent of such warranties. All customer questions and inquiries about warranties or repair should be directed towards the original manufacturer. INTERNATIONAL RETURNS: For all international returns, this business is not responsible for any customs or brokerage fees that the customer or company will incur. Customers are responsible to pay for their customs and brokerage fees as well as the company's customs and brokerage fees. No exceptions. This business will only ship under the above conditions. Please understand this before placing an international order.
Service Area
USA, Canada, APO
Alternate Business Names
Web Linens, Inc.

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.