BBB Accredited Business Profile

Dealer Services

Dealer Services

(732) 918-9299

Dealer Services

23 years in business
PO Box 321
Allenhurst, NJ 07711-0321
Fax Numbers
  • (732) 918-0284
  • (760) 465-8666
Additional Phone Numbers
  • (800) 599-9557
  • (888) 255-7500
BBB File Opened: 01/27/1995
Business Started: 07/01/1993
Type of Entity
Business Management
  • Mr. Michael Shaftel, CEO
Contact Information
  • Principal: Mr. Michael Shaftel, CEO
Business Category
  • Auto Warranty Processing Service
  • NAICS: Other Direct Insurance (except Life, Health, and Medical) Carriers
  • Marketing Consultants
  • Home Warranty Plans

Alternate Business Names
  • N.C.W.C., Inc.
  • American Mercury
  • Warranty World
  • Liberty Automotive Protection



On July 1, 2016 and November 3, 2016, Dealer Services advised BBB that they recently had their phone number “spoofed.”  They have issued subpoenas in the hopes of trying to find the entity responsible for this act. Further information may be obtained from Dealer Services’ legal counsel: Matthew Sackel at

Automotive warranty servicers and producers

BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

Licensing information is provided in the BBB Business Profiles to inform the public about industries that may require professional licensing, bonding, or registration. Better Business Bureau encourages you to check with the appropriate agency to be certain any requirements are currently being met.

BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to substantiate their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.

BBB reports on known significant government actions involving the business's marketplace conduct.

BBB reports on a company that is out of business for three years from the date the company closes its doors or ceases to do business.

BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.

BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.

BBB reports when mail sent to the business was returned by the Postal Service.

Dealer Services

Dealer Services


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