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This business is not BBB accredited.

Parts Geek

Phone: (800) 541-9352 Fax: (856) 988-9403 View Additional Phone Numbers 50 S Maple Ave  Suite 100, Marlton, NJ 08053 http://www.partsgeek.com

BBB Business Reviews may not be reproduced for sales or promotional purposes.


This company offers auto parts and accessories.

BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that lowered the rating for Parts Geek include:

  • 631 complaint(s) filed against business
  • Failure to respond to 7 complaint(s) filed against business
  • 22 complaint(s) filed against business that were not resolved

Factors that raised the rating for Parts Geek include:

  • Length of time business has been operating

Customer Complaints Summary Read complaint details

631 complaints closed with BBB in last 3 years | 200 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 67
Billing/Collection Issues 29
Delivery Issues 123
Guarantee/Warranty Issues 15
Problems with Product/Service 397
Total Closed Complaints 631

Customer Reviews Summary Read customer reviews

6 Customer Reviews on Parts Geek
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 6
Total Customer Reviews 6

Additional Information

BBB file opened: November 12, 2004 Business started: 07/15/2008 in NJ Business started locally: 02/01/1989
Type of Entity

Limited Liability Company (LLC)

Business Management
Mr. Brian Tinari, CEO/President
Contact Information
Principal: Mr. Brian Tinari, CEO/President
Business Category

Auto Parts & Supplies - Wholesale & Manufacturers Auto Parts & Supplies - New


BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.