13 Customer Reviews
- Date
- Highest Rating
- Lowest Rating
Review from RF
5 stars01/25/2023
We had a wonderful experience at Honda Universe. **** and ******* were great! We knew the exact car model/ color that we wanted and Honda Universe didn't give us the run around or try to sell us on something else. They simply made us a great deal, tracked down the car from another state, and was able to get it to us faster than any of the dealerships closer to where we live. Fantastic experience.Review from Tom S.
1 star12/01/2022
That place is a nightmare to start business with , nobody to handle your problem ... why you ask??? No General Manager to talk to ...he is COO and manager at same time also ****** Universe, and his messages are full and impossible to find ... they spend insane $$$$ money on commercials on tv but do not care about customer issues because there is no one to help you.... save yourself the frustration.... rest you know what to do...Review from Nina T
5 stars10/19/2022
I purchased a 2021 Honda Pilot elite from ******. **************** was great, the facility was clean and offered refreshments, I feel like I got good dealReview from Dana O
5 stars08/31/2022
I recently stopped in to Honda Universe on Rt 88 in ********, **... I was greeted by a salesman named ***************************-(who is AMAZING!!!) I couldnt be more happy with the service he provided & his knowledge of the cars themselves. He was able to answer all my questions about the vehicles I was interested in & helped me figure out which vehicle was within my budget! My car is a perfect fit for everything that I was looking for & could afford!!! I recommend when visiting Honda Universe that you ask to speak with *************************** because he is the best in the business!!!Review from Aimee L
5 stars08/30/2022
Recently purchased a new honda accord from this dealership and have to say I had a great experience. Especially with *** she worked so hard to get me a great deal!Review from Kathleen F
5 stars08/30/2022
Great experience. *** was fantastic. Very professional and helpful. I would highly recommend her!Review from Victoria D
5 stars08/29/2022
Just purchased a 2020 Honda Civic. I love the car. Everyone was so friendly. *** was great - go see her if you need a car. She made the process easy and fast, and thoroughly explained everything about the car.Review from Christopher N.
1 star04/18/2022
Do not buy from this dealership, left that day not knowing how much my car was, wasnt told about how much I got for a trade in, also I told them I didnt want an extended warranty, the manager told me he gave me a ******* mile bumper to bumper warranty GREAT, except when I got my warranty package in the mail, his gift cost me over ***** dollars. They lie and dont care about the customers. They sell vehicles how ever they have too.Review from Louis B
5 stars03/29/2022
***************************, salesperson is a true professional and everything he says he delivered Would recommend him to everyone I know looking for a vehicle *******************Review from Lauren D
3 stars08/23/2021
I have a very positive buying experience with Honda Universe. **** worked very quickly to get me into the car I wanted and I was able to drive the car home that day. However my experience after the purchase was not as pleasant. I purchased my car in full (no financing) so I should have received the title for my car. However the paperwork for the title was filled out incorrectly by the dealership and stated that there was still a lien holder on my car. Despite being very helpful during the actual buying process, the dealership did not respond at all to me while I was dealing with this problem (despite it being caused by them). I was very disappointed in this because otherwise it had been a very enjoyable buying experience.
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