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      Country
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          Find a Location

          Honda of Toms River has 2 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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            Please enter a valid location.
            • Honda of Toms River

              346 Route 37 W. Toms River, NJ 08753-5538

              BBB Accredited Business
            • Honda of Toms River

              c/o Bob Ciasulli Auto Group, 1485 Route 46 Little Falls, NJ 07424-1743

              BBB Accredited Business

            Business ProfileforHonda of Toms River

            New Car Dealers
            Multi Location Business
            BBB accredited business

            At-a-glance

            Customer Reviews

            3.2/5stars

            Average of 15 Customer Reviews

            Customer Complaints

            18 complaints closed in last 3 years

            8 complaints closed in last 12 months

            BBB Rating & Accreditation

            Accredited Since: 11/1/2003

            Years in Business: 50

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Business Details

            This is a multi-location business.

            Find a Location

            Honda of Toms River has 2 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Country
              Please enter a valid location.
              • Honda of Toms River

                346 Route 37 W. Toms River, NJ 08753-5538

                BBB Accredited Business
              • Honda of Toms River

                c/o Bob Ciasulli Auto Group, 1485 Route 46 Little Falls, NJ 07424-1743

                BBB Accredited Business
              BBB File Opened:
              1/18/2002
              Years in Business:
              50
              Business Started:
              1/1/1974
              Accredited Since:
              11/1/2003
              Type of Entity:
              Corporation
              Alternate Business Name
              • Bob Ciasulli Auto Group
              Business Management
              • Ms. Adrian Iacovo, Corporate Contact
              Contact Information

              Principal

              • Ms. Adrian Iacovo, Corporate Contact

              Customer Contact

              • Ms. Adrian Iacovo, Corporate Contact

              Industry Tip

              BBB Tip: Buying a new car

              Customer Complaints

              18 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              12/19/2023

              Complaint Type:
              Advertising/Sales Issues
              Status:
              Answered
              I purchase a vehicle on november 4th 2023 From honda of toms river. I was not informed of any Fees involving this vehicle. That's Sales person Did not inform me of any number when he came to price of the actual vehicle. And I did not sign or initiany paperwork informing me of these numbers.When I asked about them.They kept blowing them off. To the point that 3 weeks later after the vehicle was purchased. I found out they added an extra $9000 to the price. When I stopped at the store to ask about it. They started pointing fingers at each other, saying that this person or that person should have told me and did nothing about it. I am not the first person. They have scam doing **** and and trick into buying a car for more money than what it's worth
              Read More

              Customer Reviews

              15 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Steven S.

              1 star

              11/13/2023

              TERRIBLE NEW CAR BUY EXPERIENCE The dealership provided misleading information about the terms of my lease during the negotiation process. When I requested to see the lease agreement before signing it, I was told it couldnt be printed out until it was finalized and signed. In the weeks that followed, they refused to answer my follow up questions about the signed lease.They messed up the process of getting my permanent registration prior to the 30-day expiration period of my temporary registration. This left me without a valid registration, and it stranded me out of state for two weeks. They ignored all of my calls to ask for their help to fix this. I had to get a NJ MVC Investigator to go there to get them to act. To top it off, when the ** investigator asked them why they were ignoring me, they said it was because I hired a lawyer, but they started to ignore me for weeks before I got a lawyer involved.They did not pay off the lease on my trade-in until 20 days after the trade-in. This caused the leasing company to start charging me late fees on my lease account and to warn me about possible collection notices.Overall, it was a nightmare dealing with them and their employees in the **************** and ************************** They just didnt care to provide help. Finally, after six weeks of torture, I was able to get the General Manager involved and he worked to resolve their mess-**** Still, it didnt make up for the torture they put me through.I would stay away from this dealer, especially *********** (****). I dont think he would recognize the truth if it slapped him in the face.

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