Business ProfileforHonda of Princeton

I purchased a certified pre-owned Civic from this dealership on 5/20. I drove the vehicle home that very night and I started experiencing issues with the vehicles suspension. It was swaying so badly that I almost crashed it. Less than 48 hours after purchasing the vehicle, Im back at the dealership dropping it off to have them fix the suspension issue. There was zero communication with anyone in the service department all week after dropping the vehicle off on Monday. I finally called on Friday to follow up with them to see if it would be ready to be picked up on Saturday and was told that they still had to order a part. Why didnt anyone call me and follow up with me? I have to call after a week to be told they didnt even have the part orderedThis is completely unacceptable. I bought a pre-owned certified vehicle thinking I was purchasing from a reputable dealership and literally had issues driving it home the same day and now its Tuesday (10 days after I purchased it) and no one is returning my call or my email. *************************, the service director was supposed to call me this morning to follow up and its nearly 1:30pm and Ive had to call twice today already only to be told that he would call me back. No call, no response to my email. Im being ignored and mislead. This vehicle is having issues being fixed before it has even had the chance to be driven. Im certain I was sold a lemon and Im being treated as if Im a nuisance for being upset or for demanding communication. How dare I demand answers and to be treated with respect?! Stay away from this dealership and its shady practices especially if you are minority female like myself. Expect to be treated like you are stupid, insignificant and easily manipulated or taken advantage of which is how I am being treated.