AllTec Stores, Inc.
54 years in businessPO Box 10005 80 Little Falls Road
Fairfield, NJ 07004-6005
- (800) 453-6338
- (800) 965-7836
Additional Phone Numbers
- (800) 825-4268
Additional Email Addresses
Find a Location
BBB File Opened: 11/27/2007
Business Started: 01/01/1963
Business Started Locally: 01/01/1963
Business Incorporated: 09/11/1994 in NJ
Type of EntityCorporation
- Mr. Sheldon Goldstein, President
- Rand Cole, VP
- Mr. Martin Siegel, Chairman
- Audio-Visual Equipment - Dealers
- NAICS: Photographic Equipment and Supplies Merchant Wholesalers
- Internet Selling Services
Products & ServicesProjector Screens, Podiums, Lecterns, Projectors, PA Systems, 3D Printers, Microphones, Mounts, Speakers, Televisions, Tablets, Whiteboards, Etc...
Alternate Business Names
- Vcom I.M.C.
- Valiant National Av Supply Corp.
Methods of Payment
Government Purchase Orders
Refund & Exchange Policy:You may return your purchase for any reason within 14 days of receipt for an exchange or a refund of the purchase price excluding their shipping and handling costs. The RMA must be issued within this 14 day period, and the item must be received in their distribution center within 30 days of the original purchase in order to qualify for a return/exchange.
There will be a 15% restocking fee charged for all returns that were not due to an error on their part, via damage in shipment, or DOA / Defective
Since ALL of their products are offered with free shipping, their actual outbound shipping costs will also be deducted from your return refund. You will also be responsible for all return shipping costs.
Please keep in mind that once an order has shipped, it cannot be cancelled. If you refuse an order, it will then fall under their standard return policy, where roundtrip shipping costs will be deducted from your refund.
Please note: custom made/ordered items are not returnable.
All returns must include the following:Original packaging (manufacturer's box, styrofoam, plastic bags, etc.)Manufacturer documentation (manuals, warranty cards, registration information, etc.)The return must be complete and include all accessories (transformers, antennas, remote controls, batteries, software disks, etc.)Original intact UPC barcode. Do not cut out the UPC code (for rebates or any other reason) until you have examined and tested the product to your satisfaction. Removal of the UPC code voids any possibility of return regardless of RMA or credit request status.Valid Return Merchandise Authorization (RMA). To receive your RMA please contact their customer support department and be sure to have your order # handy.
BBB Reason for Ratings
Licensing information is provided in the BBB Business Profiles to inform the public about industries that may require professional licensing, bonding, or registration. Better Business Bureau encourages you to check with the appropriate agency to be certain any requirements are currently being met.
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BBB reports on known significant government actions involving the business's marketplace conduct.
Out of Business
BBB reports on a company that is out of business for three years from the date the company closes its doors or ceases to do business.
Misuse of Better Business Bureau Name/Logo
BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.
BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.
BBB reports when mail sent to the business was returned by the Postal Service.