BBB Accredited Business Profile

Vonage

(866) 243-4357

Vonage

16 years in business
Headquarters
23 Main St
Holmdel, NJ 07733-2136
Fax Numbers
  • (732) 202-5221
Additional Phone Numbers
  • (732) 528-2600
Additional Email Addresses
  • agencycomplaints@vonage.com
BBB File Opened: 04/15/2002
Business Started: 05/01/2001
Business Incorporated: 05/17/2000 in DE
Type of Entity
Corporation
Business Management
  • Mr. Robert Hurl, Compliance Manager
  • Mr. David Pearson, CFO
  • Mr. Henry Pickens, Secretary
  • Mr. Kurt Rogers, Secretary
  • Mr. Randy Rutherford, Secretary
Business Category
  • VOIP (Voice Over Internet Protocol) Sales & Service
  • NAICS: All Other Telecommunications
  • Telephone Equipment & Systems Service & Repair
  • Internet-Based Telephone Service
  • Data Communications Equipment & Systems

Alternate Business Names
  • Vonage America
  • Vonage Digital Voice
  • Vonage Holdings Corp.
  • BasicTalk
  • Basic Talk
BBB accredited business

A+

Overview

This business provides VOIP telephony services. Using an existing high-speed Internet connection, Vonage technology enables customers to make and receive phone calls - worldwide - with a touch-tone telephone. In order to take advantage of Vonage's Voice over Internet Protocol (VoIP) telephone service, customers must have a high-speed Internet connection, a credit card and a touch-tone telephone. Vonage customers must agree to Terms of Service, which provide details about Vonage service, including the important details of Vonage 911 dialing. These provisions, and other important ones, are clearly spelled out in the TERMS and CONDITIONS on Vonage's website at www.vonage.com.

BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

Licensing information is provided in the BBB Business Profiles to inform the public about industries that may require professional licensing, bonding, or registration. Better Business Bureau encourages you to check with the appropriate agency to be certain any requirements are currently being met.
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BBB reports on known significant government actions involving the business's marketplace conduct.
BBB reports on a company that is out of business for three years from the date the company closes its doors or ceases to do business.
BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.
BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.
BBB reports when mail sent to the business was returned by the Postal Service.

Vonage

Vonage

BBB ACCREDITATION SINCE 09/23/2014

Customer Review Rating:

100%

Composite Score: