BBB Accredited Business Profile

Chamonix

Chamonix

(800) 754-6211

Chamonix

17 years in business
105 Newfield Ave Ste F
Edison, NJ 08837-3825
Additional Phone Numbers
  • (732) 593-5200
Additional Email Addresses
  • cs@unimedint.com
Additional Website Addresses
BBB File Opened: 01/13/2004
Business Started: 04/01/2000
Type of Entity
Corporation
Business Management
  • Ms. Christine Pileggi, Operations Manager
  • Mr. George Faltaous, CEO/Owner
Business Category
  • Skin Care
  • Catalog Shopping

Service Area
We service the following area(s): Edison, NJ
Alternate Business Names
  • Unimed International, Inc.
Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
Refund & Exchange Policy: 
Returns and Refunds Policy
Effective July 7, 2016
Chamonix Skin Care Money Back Guarantee
*IMPORTANT CHANGE PLEASE READ*
As of July 7, 2016, they will provide a 100% money back guarantee on eligible refundable orders. (Please see eligible refunds policy terms below)
Chamonix will no longer charge a processing fee on refundable orders.
It is their goal to provide an easy, hassle-free customer service experience.
Customers are entitled to a refund or exchange for a FULL 4-month period from the date the original order was placed.
Exchanges will not be accepted after 6 months from the original purchase date.
Please take a moment to review the following terms:
RETURNS AND REFUNDS POLICY TERMS
All returns and/or exchanges must be pre-authorized by a Chamonix customer service representative. A RMA number (Return Merchandise Authorization) is obtained by calling our customer service department at 1-800-SKIN-211 (1-800-754-6211) between the hours of 9am- 6pm EST Monday through Friday. A RMA is not needed for an exchange.
All shipping and handling fees (where applicable) are not refundable.
You must return ALL products, USED & UNUSED to be eligible for a full refund. Refunds will not be processed without the original products that were purchased.
Any merchandise returned for a refund without a RMA number will not be processed.
Refused and Return to Sender packages are not eligible for a refund without first calling for a RMA number.
RMA numbers expire within 15 days of issuance. Merchandise must be received within 15 days of the date to receive a credit or a refund.
Customer is responsible for all shipping costs associated with returned merchandise.
IMPORTANT: Half price promotions, preferred customer pricing, other special event sales or promotions may have different return policies. Please review carefully.
Preferred Customer: There are no refunds on the Preferred Customer Program, only merchandise exchanges with exception to your first initial sign up order. Once a recurring shipment is sent out, the package is non-refundable and can only be used towards a company credit. Please refer to the Preferred Customer Program terms and conditions for more information.
If you have any questions or concerns please contact their customer service department at 1-800-SKIN-211.
BBB accredited business

A+

BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

Licensing information is provided in the BBB Business Profiles to inform the public about industries that may require professional licensing, bonding, or registration. Better Business Bureau encourages you to check with the appropriate agency to be certain any requirements are currently being met.
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to substantiate their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
BBB reports on known significant government actions involving the business's marketplace conduct.
BBB reports on a company that is out of business for one year from the date the company closes its doors or ceases to do business.
BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.
BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.
BBB reports when mail sent to the business was returned by the Postal Service.

Chamonix

Chamonix

BBB ACCREDITATION SINCE 06/22/2010

Customer Review Rating:

15%
85%

Composite Score: