BBB Accredited Business Profile

Nelnet-National Educational Loan Network

Nelnet-National Educational Loan Network

(402) 458-2370

Nelnet-National Educational Loan Network

37 years in business
Headquarters

121 S 13th St # 201
Lincoln, NE 68508-1911

Additional Phone Numbers
  • (888) 486-4722
Additional Email Addresses
  • ben.kiser@nelnet.net
BBB File Opened: 01/01/1988
Business Started: 01/01/1979
Business Started Locally: 01/01/1989
Business Incorporated: 12/21/1997
Type of Entity
Corporation
Contact Information
  • Customer Service: Ms. Kealyn O'Rourke
  • Principal: Mr. Ben Kiser, Director of Corporate Communication
  • Mr. Jeff Noordhoeck, President
  • Mr. Michael S. Dunlap, CEO
  • Ms. Jill Warner
Business Category
  • Scholarships & Financial Aid
  • Financial Planning Consultants
  • Loans
  • Credit & Debt Counseling

Products & Services
This company offers comprehensive financial aid, student loans and consolidation plans for student loans.
Alternate Business Names
  • Nelnet Inc.
  • Edulinx Canada Corporation
  • National Educational Loan Network
  • Nelnet Federal Consolidation Loan
  • ResumeEdge.com

B

BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

Factors that affect the rating for Nelnet-National Educational Loan Network include:

  • 463 complaints filed against business

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BBB reports on known significant government actions involving the business's marketplace conduct.

BBB reports on a company that is out of business for three years from the date the company closes its doors or ceases to do business.

BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.

BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.

BBB reports when mail sent to the business was returned by the Postal Service.

Nelnet-National Educational Loan Network

Nelnet-National Educational Loan Network

BBB ACCREDITED SINCE 04/13/2005

Customer Review Rating:

Positive
0%
Neutral
14%
Negative
86%

Composite Score:

0 3