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Find a Location

Heartland Veterinary Supply and Pharmacy has 1 locations, listed below.

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    Business ProfileforHeartland Veterinary Supply and Pharmacy

    Pet Supplies
    BBB accredited business

    At-a-glance

    Customer Reviews

    3.6/5stars

    Average of 5 Customer Reviews

    Customer Complaints

    4 complaints closed in last 3 years

    2 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 11/2/2021

    Years in Business: 43

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Products & Services

    This company provides online and catalog sales of veterinary equipment and pet health care supplies as well as prescriptions and compounded medications for horses, cats, dogs and cattle.

    Business Details

    Location of This Business
    401 W 33rd St, Hastings, NE 68901-2577
    BBB File Opened:
    7/6/2004
    Years in Business:
    43
    Business Started:
    1/28/1981
    Date of New Ownership:
    3/1/2015
    Business Incorporated:
    7/16/2014
    Accredited Since:
    11/2/2021
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Limited Liability Company (LLC)
    Alternate Business Name
    • Heartland Veterinary Pharmacy, LLC
    • Heartland Veterinary Supply & Pharmacy
    Hours of Operation

    Primary

    M:
    7:30 AM - 5:30 PM
    T:
    7:30 AM - 5:30 PM
    W:
    7:30 AM - 5:30 PM
    Th:
    7:30 AM - 5:30 PM
    F:
    7:30 AM - 5:30 PM
    Sa:
    8:00 AM - 12:00 PM
    Business Management
    • Mrs. Christine (Christy) L. Schutte, Vice President of Operations
    • Mr. Satjit Singh Dhatt, Owner
    • Mrs. Mintha L. Jachetta, Human Resources Manager
    Contact Information

    Principal

    • Mr. Satjit Singh Dhatt, Owner

    Customer Contact

    • Mrs. Christine (Christy) L. Schutte, Vice President of Operations
    • Mr. Satjit Singh Dhatt, Owner
    • Mrs. Mintha L. Jachetta, Human Resources Manager
    • Ms. Nicole (Nicki) Martinez, Sales Manager
    Additional Contact Information

    Phone Numbers

    Customer Complaints

    4 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    01/29/2024

    Complaint Type:
    Delivery Issues
    Status:
    Answered
    I ordered a 16oz bottle of Pyrantel Pamoate for $25.34 from ********************** on Saturday January 20 2024 and it's been over a week and it still has not shipped yet. We needed this right away. I am beginning to think this company is a scam company. If I have to buy it else where I will cancel the order from them and request a full refund even if the order has already been shipped.
    Read More

    Customer Reviews

    5 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Andrew C

    1 star

    01/25/2024

    I ordered Pyrantel Pamoate-16oz on Saturday January 20 2024 and it is currently Thursday January 25 2024 (5 days later) and it saying it still has not shipped yet. I also have not received any email from them regarding my order. The order status page on their website just says, "Not Yet Shipped". I just called them at around 1:30pm CST and at first the call couldn't be completed. I tried again and this time was given their business hours of which I called within. The automated answering system talked as if they were currently closed even though they should be open.

    Local BBB

    BBB of Midwest Plains

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