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Find a Location

Alcove Companies has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforAlcove Companies

    Patio Enclosures

    Current Alerts For This Business

    Out of Business:
    According to information in BBB files, this business is no longer in business.

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    This business has 0 complaints

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Products & Services

    This company provides contractor services for patio, porch and deck enclosures, deck building, room additions and sunroom construction.

    Business Details

    Location of This Business
    9853 S 161st St, Omaha, NE 68136-1466
    BBB File Opened:
    9/6/2013
    Business Started:
    1/1/2002
    Business Incorporated:
    4/6/2004
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Corporation
    Alternate Business Name
    • Alcove Sunrooms
    Hours of Operation

    Primary

    M:
    6:00 AM - 10:00 PM
    T:
    6:00 AM - 10:00 PM
    W:
    6:00 AM - 10:00 PM
    Th:
    6:00 AM - 10:00 PM
    F:
    6:00 AM - 10:00 PM
    Sa:
    6:00 AM - 10:00 PM
    Su:
    6:00 AM - 10:00 PM
    Business Management
    • Mr. Kenneth "Eric" Hansen, Vice President
    • Mrs. Jill Hansen, President
    Contact Information

    Principal

    • Mr. Kenneth "Eric" Hansen, Vice President

    Customer Contact

    • Mr. Kenneth "Eric" Hansen, Vice President
    • Mrs. Jill Hansen, President

    Customer Complaints

    0 Customer Complaints

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    File a Complaint

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Terry C

    1 star

    05/03/2022

    We contracted Alcove to rehab a house and it was a nightmare. He kept asking for money and told us all the inspections were complete and approved. WRONG! We finally fired Alcove and took it over with a reputable contractor. While he completed many outside projects the interior was never started and inspections never approved! Beware!

    Alcove Companies Response

    05/04/2022

    Terry, I know you're upset and to make yourself feel better you feel the need to lash out and try to hurt me. I promised you for months that if you kept up your shenanigans and unethical business practices that I would be forced to stop the project, but you did not care to listen to reason and continued to undermine me and refused to pay for the next phase of the remodel. I made an educated decision to relinquish my Building Permit and stop all work moving forward to avoid further problems financially and emotionally due to how I have been treated. My project manager Larry was diagnosed with Leukemia in early March of this year and placed on Chemo, I stepped in as quickly as possible but all you did was continue to break me down about timeframe and the like. These times we are living in are very strange and new to everyone in regards to obtaining certain materials and transportation, I do the absolute best I can. I can absolutely get along with anyone, but you my friend are the exception to that rule...I should have responded to the Red Flags in the beginning, especially word on the street from other contractors that you short pay or treat people bad. I told myself that since I can get along with anyone that I would not listen to the here say and help you because you were desperate to find a reputable licensed contractor for this project, now I understand why. I wish you the best of luck, because as a Christian I try not to judge or hold grievances against anyone. Take care and God Bless

    Customer Response

    05/04/2022

    The spin doctor is at it again. I contacted Eric to be sure the house was winterized before winter. Eric told me that is would be before it got cold. He waited to have the plumbing addressed until March and the plumber found 30+ breaks in the pipes and a burst water meter because the house was never winterized. He gladly took $100K from me in the process and told me all inspections had passed, when in essence the framing inspector after 3 inspections had still not passed the framing. Larry never came into the picture until January which was way to late to address any issues . I have never short paid anyone and have people who have worked for me for over 20 years. Your incompetence is disgusting from not winterizing a home without heat in Nebraska to trying to blame a project manager that was enlisted late. I can provide the plumbers name to anyone that would like to contact me at my email. *************************. I refused to pay for the next phase because you had not used the $100K you already received and although you called for a framing inspection in February (according to the city inspector it was not even close) you had not received an approval by May. Also I told you not to remove the washer/dryer or the refrigerator and they are all missing. Can you please explain that?

    Customer Response

    05/04/2022

    I also wanted to add I requested but never received any cost/expense accounting on the project. Eric wanted more money buy would never would provide any documentation. On top of that he presented an estimate of $123K but 6 weeks later tole me it would be $238K.

    Alcove Companies Response

    05/04/2022

    I realize you are upset Terry and you are trying anything to hurt me and my business. The bottom line is I blame myself for going against my better judgement and taking the job when everyone told me Terry *********** has screwed over every contractor in town and cannot get anyone to work for him. *************************************************************** *************************** if it makes you feel better I guess you can just keep the idle threats and name calling comments coming via text and email. My reputation is Golden because I go over and above on every project to make people happy and continue to use my services, I'm sorry we were not able to complete your project together. God Bless

    Local BBB

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