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Find a Location

Independent Building Inspection has 1 locations, listed below.

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    Business ProfileforIndependent Building Inspection

    Home Inspection

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    This business has 0 complaints

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Products & Services

    This company provides home and building inspections and radon testing services.

    Business Details

    Location of This Business
    43 Willow Point Dr, Ashland, NE 68003-9408
    BBB File Opened:
    4/25/2000
    Years in Business:
    25
    Business Started:
    2/1/1999
    Business Incorporated:
    6/7/2005
    Type of Entity:
    Limited Liability Company (LLC)
    Alternate Business Name
    • Independent Building Inspection, LLC
    Business Management
    • Mr. Steve Hassenstab, Owner
    Contact Information

    Principal

    • Mr. Steve Hassenstab, Owner

    Customer Contact

    • Mr. Steve Hassenstab, Owner

    Industry Tip

    BBB Tip: Hiring a home inspector

    Customer Complaints

    0 Customer Complaints

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    File a Complaint

    Customer Reviews

    1 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Matas

    1 star

    09/20/2021

    I would strongly advise you to reconsider choosing Independent Building Inspection, LLC / Steve ********** to inspect a home you are interested in purchasing. Steve missed absolutely critical points during our inspection and failed to advise the home buyer (me) of huge potential problems the home might have. It took us actually PURCHASING the home to spot the problems that were waiting for us. Problems that should have been spotted early on, during the inspection process from the "professional". As first time home buyers, we really trusted Steve and were confident he would do a thorough job, but that wasn't the case. Inspectors should be there to catch large problems that are not easily resolved, rather than simply mentioning a particular interior door does not close smoothly. As it stands, Steve's service was absolutely useless to us and will cost tens if not hundreds of thousands in repairs due to his lack of due diligence. Avoid!

    Independent Building Inspection Response

    09/27/2021

    Matas, Thank You for taking the time to submit a review. I am disappointed to learn you were not satisfied with the home inspection I performed for you.
    Your inspection report did identify more than 60 specific problems with your home that needed repair, including multiple areas of rotted siding, missing caulking at the exterior and an incomplete flashing that you were advised could be causing water intrusion behind the siding. It also included multiple plumbing problems (including interior leaks and freeze damage to the lawn sprinkler system), problems that could cause mold growth in the attic and 14 windows that were either damaged or not functional. I discovered and documented water stains at four separate locations at the interior of the house and garage and advised you of possible causes and actions you should take. It included a visible crack in the foundation and my opinion as to the cause and action I advised. All of these problems were documented in a report (many included photos) and I explained them all to you in-person at the house on the day of the inspection. I'm surprised you only remember a small problem with an interior door when submitting this review.
    Every home inspection has limitations which are detailed in an "Inspection Agreement". Clients should take the time to read and understand this Agreement. You were provided with a copy of, and agreed to, the Inspection Agreement several days prior to the inspection.
    The damage you told me you discovered after purchasing the property could have only been seen by disassembling specific areas of the basement ceiling and then removing insulation. These steps go beyond the scope and Standards of a home inspection (which are referenced in the Inspection Agreement).
    Of course, I would have preferred to locate the hidden damage you discovered after moving in. But as I stated before, home inspections have limitations. I accept your criticism and will add it to the nearly 22 years and 6000 home inspections I've completed to improve my inspection and customer skills.

    Local BBB

    BBB of Midwest Plains

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