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Review from Janet B
1 star07/30/2021
Worst experience with any business in town. This place is a glorified daycare. Premier may have been about gymnastics at one time but today it is a complete waste of money. They have expanded into dance, karate, etc and the place is just a glorified daycare. The staff is rude, many of the "coaches" are incompetent, and the quality of instruction is greatly inferior to many of the other gyms in town. We actually started gymnastics at Premier and left after a year because we were unhappy with the gym. After Covid shut down the gym we switched to, we had to go back to Premier and have regretted that decision every day since. This gym only cares about taking your money. They do not care about teaching gymnastics and they certainly don't care about their gymnasts. We were finally able to get away from this gym after another year of being screwed over by them and will never be going back. I recommend avoiding this establishment at all costs.
Premier Gymnastics, Inc. Response
08/03/2021
As an owner, it never feels good to know some customers are unhappy with your services. While we always strive to make all our customers happy, we know this is an impossible task.
Premier has offered dance and martial arts for over 20 years. During this time, Premier has been successful in all the departments offered: Gymnastics, Trampoline & Tumbling, Dance, Martial Arts, and Parkour. The mission of Premier is - "To provide a FUN and SAFE environment where children can learn to enjoy and benefit from physical activity." We feel it says a lot when you see generations of families continue to bring their children to Premier.
Janet, we are very sorry Premier has not met your expectations. As we have stated in previous reviews, we will use this review as a learning tool. ALL types of reviews can help us be better. Constant learning and growing are what we will continue to do.
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