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Find a Location

Omaha Public Power District has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforOmaha Public Power District

    Electric Companies
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    1.2/5stars

    Average of 5 Customer Reviews

    Customer Complaints

    13 complaints closed in last 3 years

    5 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 2/1/1940

    Years in Business: 77

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Products & Services

    This is an electric utility company offering residential and commercial electricity and energy services.

    Business Details

    This is a multi-location business.

    Find a Location

    Omaha Public Power District has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      Location of This Business
      444 S 16th Street Mall, Omaha, NE 68102-2608
      BBB File Opened:
      12/1/1946
      Years in Business:
      77
      Business Started:
      12/1/1946
      Accredited Since:
      2/1/1940
      Number of Employees:
      2375
      Alternate Business Name
      • OPPD
      Hours of Operation

      Primary

      M:
      7:00 AM - 8:00 PM
      T:
      7:00 AM - 8:00 PM
      W:
      7:00 AM - 8:00 PM
      Th:
      7:00 AM - 8:00 PM
      F:
      7:00 AM - 8:00 PM
      Business Management
      • Ms. Lisa Olson, Vice President of Public Affairs
      • Ms. Stacey Bryant, C&I Customer Sales & Service Manager
      • Mr. John W. Thurber, Director of Treasury & Financial Operations
      • Mr. Javier Fernandez, President/CEO
      • Mr. Jeff Bishop, Vice President/CFO
      • Mr. Troy Via, Vice President/COO
      • Ms. Michelle Dearing, Customer Care Supervisor
      • Mr. Tim McAreavey, Vice President of Customer Service
      • Mr. Patrick Almgren, Customer Care Manager
      Contact Information

      Principal

      • Mr. Javier Fernandez, President/CEO

      Customer Contact

      • Ms. Kim Barnes, Communications Assistant
      • Ms. Lisa Olson, Vice President of Public Affairs
      • Mr. John W. Thurber, Director of Treasury & Financial Operations
      • Mr. Javier Fernandez, President/CEO
      • Mr. Jeff Bishop, Vice President/CFO
      • Mr. Troy Via, Vice President/COO
      • Ms. Michelle Dearing, Customer Care Supervisor
      • Mr. Tim McAreavey, Vice President of Customer Service
      • Mr. Patrick Almgren, Customer Care Manager
      • Mr. Matt W. Hardebeck, Director – Customer Experience and Operations
      Additional Contact Information

      Phone Numbers

      Customer Complaints

      13 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      05/24/2023

      Complaint Type:
      Customer Service Issues
      Status:
      Answered
      Request a receipt indicating deposit paid, amount, and date when deposit is paid. OPPD requested a deposit of 100 dollars I paid the deposit and requested a receipt documenting a deposit being paid. OPPD refused to provide a deposit receipt and would only provide a payment receipt that does not indicate a deposit has been paid I was returned the payment and told they would not provide such a receipt. I have spoken to two supervisors without success. I would like to have a record of deposit being paid so there is no dispute later on deposit being held
      Read More

      Customer Reviews

      5 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Dustin K

      1 star

      03/14/2024

      Scamming individuals I agree to the terms & conditions I have confirmed that this device works with my current HVAC system and I will not return my device due to incompatibility. I acknowledge that I have read the Terms & Conditions and eligible dates of this promotion. * I agree to install and enroll by 5/24/2024 upon receipt of my smart device or return the device by 4/26/2024. I acknowledge that failure to do so will result in $89.99 charge from OPPD on my bill. * I acknowledge that this smart device is not under warranty by OPPD. All device defects should be reported to Emerson customer support. *

      Local BBB

      BBB of Midwest Plains

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