BBB Accredited Business Profile

West Corporation

West Corporation

(402) 716-3500

West Corporation

31 years in business
11808 Miracle Hills Dr
Omaha, NE 68154-4403
Additional Phone Numbers
  • (800) 232-0900
  • (800) 841-9000
BBB File Opened: 12/01/1990
Business Started: 02/01/1986
Business Management
  • Mr. Tom Barker, Chairman/CEO
Contact Information
  • Principal: Mr. Paul Mendlik, Chief Financial Officer
  • Mr. David Mussman, Executive Vice President/General Council
Business Category
  • Consultants - Telecommunication
  • Business Consultants
  • Collection Agencies
  • Call Centers
  • Teleconference Service
  • Videoconferencing Services
  • VOIP (Voice Over Internet Protocol) Sales & Service

Products & Services
West Corporation is a leading provider of technology-driven communication services. West offers its clients a broad range of communications and network infrastructure solutions that help them manage or support critical communications. West's customer contact solutions and conferencing services are designed to improve its clients' cost structure and provide reliable, high-quality services. West also provides mission-critical services, such as public safety and emergency communications.
Alternate Business Names
  • West Teleservices Corp
  • West TeleServices Corporation


BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

Licensing information is provided in the BBB Business Profiles to inform the public about industries that may require professional licensing, bonding, or registration. Better Business Bureau encourages you to check with the appropriate agency to be certain any requirements are currently being met.

BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to substantiate their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.

BBB reports on known significant government actions involving the business's marketplace conduct.

BBB reports on a company that is out of business for three years from the date the company closes its doors or ceases to do business.

BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.

BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.

BBB reports when mail sent to the business was returned by the Postal Service.

West Corporation

West Corporation


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