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          Anderson Ford Lincoln has 1 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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            Business ProfileforAnderson Ford Lincoln

            New Car Dealers
            BBB accredited business

            At-a-glance

            Customer Reviews

            1/5stars

            Average of 4 Customer Reviews

            Customer Complaints

            6 complaints closed in last 3 years

            2 complaints closed in last 12 months

            BBB Rating & Accreditation

            Accredited Since: 11/8/1993

            Years in Business: 54

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Products & Services

            Anderson Ford Lincoln offers sales, service and financing for Ford, Lincoln, Mercury and Mazda cars, trucks and SUVs. They also provide auto parts, and collision and auto body repairs.

            Business Details

            BBB File Opened:
            10/18/1993
            Years in Business:
            54
            Business Started:
            12/1/1969
            Date of New Ownership:
            10/1/2008
            Business Incorporated:
            8/26/2008
            Accredited Since:
            11/8/1993
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            Type of Entity:
            Limited Liability Company (LLC)
            Alternate Business Name
            • Anderson Auto Group
            • AFL, .L.L.C.
            Business Management
            • Mr. Scott Heaton, COO
            • Mr. Mike Anderson, President
            • Mr. Nathan Fredricks, Chief Marketing Officer
            Contact Information

            Principal

            • Mr. Mike Anderson, President

            Customer Contact

            • Mr. Scott Heaton, COO
            • Mr. Mike Anderson, President
            • Mr. Ray Soto, General Manager
            • Mr. Nathan Fredricks, Chief Marketing Officer
            Additional Contact Information

            Fax Numbers

            • (402) 458-9805
              Primary Fax

            Industry Tip

            BBB Tip: Buying a new car

            Customer Complaints

            6 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            05/23/2023

            Complaint Type:
            Problems with Product/Service
            Status:
            Answered
            I live in **. My parents were in *******. There was an ******** at Anderson Ford I wanted my parents to see and I intended to purchase. The price was $******. My parents got there May 5 and did a test drive. All the paperwork was complete May 6 and my parents left after lunchtime. The intent was to drive to my sister's in ** and then to ** where they live. I would meet them a few days later once my children were done with finals to take possession of the car. My parents got to my sister's on sat evening and right away noticed that the driver side windshield trim piece blew off. My dad said the only time anything seemed off was ****** **** so he thinks it blew off then. Monday May 8 I immediately contacted Carlos and sent a picture. He apologized and said he'd get with their body shop. I took possession from my parents on May 11 and was home May 12. When we got home the passenger piece was now half off. I immediately texted Carlos again with another picture. May 16 I got an estimate for repair, that i was told to get with the implication they would pay for it and sent it to Carlos. He said he'd get with his manager, Isiah, tomorrow to see what the options were. Friday May 19 Carlos said manager was looking at it. May 22 I texted Carlos for an update since communication is weak from them. The text I got back saying they weren't going to do anything, it's as is and claimed nothing was wrong during the inspection. I called and Carlos blamed manager saying he's only the middle man. I asked to speak to manager. Isiah said my dad must've hit a bird or went through a car wash. None of that happened. Instead of saying sorry as is, they strung me along for two weeks before saying too bad. I asked why I was told to get an estimate and was told they were guiding me because it needed to get it fixed "Right!". They accused my dad of doing something to the car just driving on the highway and I must've broken the other one.
            Read More

            Customer Reviews

            4 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            steve b

            1 star

            02/16/2024

            Today a Lincoln branch salesman called to see about my interest in F150 pickups. I reminded him that he was holding a specific vehicle for me that he said was receiving two warranty updates. Oh, that vehicle was sold to some one in Colorado he replied. What then was the hold all about? Sales manager said this was a teaching moment for the salesman, I emphasized that it was much more than that, it was misrepresentation, attempts at diversion and really (why don't we just say it) a lie. The principle of truth is missing from the sales practices of this establishment.

            Local BBB

            BBB of Midwest Plains

            BBB Reports On

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