Martha Donnelly Named BBB Branch Manager

October 05, 2017

Marty Donnelly

Martha (Marty) Donnelly Named Branch Manger
BBB Upper Cumberland/Cookeville

[Nashville, TN] BBB Middle TN has named Martha (Marty) Donnelly, Branch Manager, to succeed Elaine Smith Zelenka, who retired after serving the BBB Upper Cumberland Region over the last 15 years. Marty is a native of Overton County, has a Bachelor of Science degree from Tennessee Tech and is a well known advocate for the disabled.

“We are delighted that Marty Donnelly will lead the BBB Upper Cumberland branch office”, says, Kathleen Calligan, BBB CEO. “Marty’s outgoing personality, high energy and outstanding career background in human resources makes her an ideal BBB leader. The Upper Cumberland is a vital consumer marketplace that depends heavily on BBB services. Annually, BBB receives in excess of 53,000 inquiries from consumers checking on companies operating in the Upper Cumberland region”.

“Savvy consumers know the importance of doing business with a BBB Accredited Business committed to the highest standards of trust”, says, Brad Horner, Hooper, Huddleston & Horner Funeral Home; 2017 Chair, BBB Advisory Board. The Upper Cumberland BBB Advisory Board is looking forward to working with Marty. We are confident that she will expand BBB services and grow the number of Accredited Businesses in the area”. 

Marty will complete management training in the Nashville BBB headquarters office October – December 2017 and may be reached at:


For more than 100 years, Better Business Bureau has been helping people find businesses, brands and charities they can trust. In 2016, people turned to BBB more than 224 million times for BBB Business Reviews on more than 5.3 million businesses and Charity Reports on 11,000 charities, all available for free at

There are over 100 local, independent BBBs across the United States, Canada and Mexico, including BBB Serving Middle TN and Southern KY, which was founded in 1961 and serves 38 counties in Middle TN and 7 in Southern KY.