Key Staff

Business Accreditation Department

Staff members listed below are representatives of the Better Business Bureau who are charged with the responsibility of calling on or visiting business owners and general managers to further the BBB mission.

BBB Accreditation isn't offered to every business.  Only companies that meet our Accreditation standards will be accepted.

Please feel free to contact any of our BBB Business Accreditation Representatives.  Our Representatives will be happy to review the finer points of BBB Accreditation as they apply to your industry and especially, your company.

Janelle Angel                615.250.1099       (mob) 615.975.2643

Paula Ball                      615.250.4243

Trey Bolin                     615.250.1089       (mob) 931.510.9318

Daniel Brabson             615.250.1092       (mob) 615.756.5181

Jim Furbush                  615.250.4224       (mob) 615.397.3052

Michael Martin              615.250.7436        (mob) 615.509.5054

Michelle Shoemake       615.250.1091

Rosemary Short            615.250.1093        (mob) 615.818.6654


Representing the Accredited Business Directory 
& Search Engine Solutions (SES)
Lori Bernstein              (mob)  615.852.1085

Representing the Central Tennessee Branch (Murfreesboro)
Terrie Page    615.867.0032

Representing the Tenn-Tucky Branch
Melanie Thompson    931.503.2210

Representing the Upper Cumberland Area Branch
Elaine Smith    931.520.0008

Representing the Williamson County Branch (Franklin)
Rene Gould