Business ProfileforWindow World of Clarksville

On 07/20/2021 had Window World of *********** come out for estimate to replace 8 windows at **** ********* Dr ***********, TN. Estimate was $2350 to replace 8 windows, repair 4 sills, replace one complete sill and repair brickmold. Made a deposit of $1200. Delivery delayed due to covid until Dec. asked for a call as soon as arrived. No call. I called them. Install scheduled for 01/21/2022. Advised them needed a call when going out as this is a rental and I wanted to be there to insure repairs done as requested. No call. Renter called me when home that afternoon to say windows in and a mess left in and outside of home. I went over to look at work next morning. Was shocked to see home windows were installed. No sills repaired or replaced. No brickmold repaired. Left rotten wood as is. Needless to say I was very upset! Had Window World come back out and was told I would have to pay an additional $900 over original estimate to get work done! I refused. As Window World did not do job as requested I do not feel I owe them one penny. Have attached photos of windows with rotten wood, original estimate, and estimate to get work completed.