Customer ReviewsforFrontier Foundation & Crawl Space Repair
45 Customer Reviews
- Date
- Highest Rating
- Lowest Rating
Review from Stephen S
5 stars04/11/2024
We often had standing water in our crawlspace and were concerned about the structural integrity of our home so we invested in crawlspace encapsulation. Everyone we worked with was friendly and professional. The guys who did the work, Brandon, David, and Brooks were wonderful and did great work. Our seven-year-old daughter was fascinated by what they were doing so she spent as much time as possible watching them and they were so kind to her. Very classy crew! We are completely satisfied with Frontier. It’s not cheap to have crawlspace encapsulation done but it is cheaper than fixing the problems which would have arisen in the future had we not made this investment.Review from Erica S
2 stars02/22/2024
Incompetent scheduling practice and shady salesman. Crew showed up 3 hours and 2 phone calls after the time I was given by the salesman. Then the Foreman was given an amount to correct that was more than the quote I signed for. The only reason I would even consider giving the 2 star is because the Foreman was very efficient and professional. I would not recommend for anythingReview from James W
5 stars01/23/2024
Our initial inspection was done by Mike. He was very thorough and knowledgeable. We look forward to working with them to resolve our foundation issues.Frontier Foundation & Crawl Space Repair Response
01/23/2024
Thank you, *****! We look forward to working with you as well. :)Review from Judith H
5 stars01/12/2024
I was very pleased to be assisted by Norma in finding someone who could do an inspection for us regarding crawl space vapor barrier replacement. She was very professional and very helpful. She was also able to schedule our inspection at a time that was convenient for us.Frontier Foundation & Crawl Space Repair Response
01/14/2024
Thank you! So happy you had a good experience. We look forward to the possibility of working with you. :)Review from Robin C
5 stars01/11/2024
We have been using Frontier for all of our crawlspace needs since 2011. All of our experiences have been extremely positive. We had our crawlspace dehumidifier/pump serviced today and we could not be more pleased with our technician (Patrick). Not only was he prompt, professional and friendly, but he went out of his way in attempting to track down a pregnant black widow spider he discovered during the process. He was very knowledgeable about the next steps we needed to take to eradicate the spider problem. We have the highest regard for Frontier!Frontier Foundation & Crawl Space Repair Response
01/11/2024
*****, Thank you so much for the review! Patrick is a brave one...LOL. So happy to have you as a customer. :)Review from Mary Ellen M
5 stars01/11/2024
Miss L*** was wonderful setting up my appointment and very personable. I appreciate her professionalism.Frontier Foundation & Crawl Space Repair Response
01/11/2024
*** ********, Thank you so much for your review! We are blessed to have Lady on our team.Review from Stephen T
5 stars01/01/2024
Nick T*****, his assistants Brooks and Danny did an excellent job modifying my installed system. The work required Danny to lengthen the drain in the front yard. He trenching work was done with care so that it did not leave a scar on my lawn. Nick and Brooks modified the drain in the basement to flow better into the sump pumps. They did an excellent job in quick order. Frontier stands behind their work! The system Fronier designed and installed in 2021 has worked beautifully solving a major basement flooding problem in my 1937 house most likely created by the recent installation of a large school parking lot across the street without adequate drainage in the design. Unfortunately, this summer while we were overseas the basement flooded with two feet of water burning out all three pumps. Frontier immediately sent a representative out replacing all three pumps without charge. They later sent their most seasoned engineer out to inspect and try to determine why their system had been overwhelmed. While still a mystery, he nevertheless ordered the modifications, again free of charge. While I will take up the issue of the drainage at the school parking lot with the Tullahoma City Engineer or Attorney it gives me peace of mind to know Frontier Foundation and Crawl Space Repair stands behind their work--they are truly All Things Basementy ,Frontier Foundation & Crawl Space Repair Response
01/03/2024
Thank you so much, *******! We appreciate you and are happy we have been able to help you care for your home over the last couple of years, and we look forward to keeping it dry in the years to come!Review from Dennis S
5 stars12/13/2023
Michael and Cody S did a fantastic job and are super nice guysFrontier Foundation & Crawl Space Repair Response
01/02/2024
Hi ******, thank you for the review! We are blessed to have Michael and Cody on our team.Review from Beverley K
5 stars11/14/2023
Adam E***** was extremely professional. He arrived on time, looked at the basement, and we discussed my specific concerns. Adam presented all options available for fixing my waterproofing, including approximate costs and warranties. He walked me through step-by-step and showed me specific diagrams which helped me understand the entire process. He checked on financing, once again including all options. He gave me background information about the company and was quite proud of the 2016 award from BBB. Adam was kind, easy to talk to, very pleasant, asked if I had any questions. I felt confident after reviewing all the information that Frontier could do a quality job and stand behind their work. I believe Adam is honest and hard working and I feel that he and his crew will do their best work. It was my pleasure to meet and talk to Adam E*****. He loves his work and it shows; takes it very seriously. I’m sure Frontier is quite happy to have such a loyal, committed, and intelligent employee who represents your company in such a positive manner.Frontier Foundation & Crawl Space Repair Response
01/02/2024
Thank you for your review *******! Yes, we are very happy to have Adam on our team! So glad he was able to help you with your basement. :)Review from Richard W
5 stars11/05/2023
Frontier did a excellent job on my house. I would like to give a excellent rating to Isai, Danny and Justin for their great work they did.
Customer Review Rating
Average of 45 Customer Reviews
Contact Information
Business hours
Today,8:00 AM - 5:00 PM
MMonday | 8:00 AM - 5:00 PM |
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TTuesday | 8:00 AM - 5:00 PM |
WWednesday | 8:00 AM - 5:00 PM |
ThThursday | 8:00 AM - 5:00 PM |
FFriday | 8:00 AM - 5:00 PM |
SaSaturday | 10:00 AM - 2:00 PM |
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