BBB Accredited Business Profile

A O Smith Corporation

A O Smith Corporation

(615) 792-4371

A O Smith Corporation

143 years in business
500 Tennessee Waltz Parkway
Ashland City, TN 37015
Additional Phone Numbers
  • (800) 527-1953
BBB File Opened: 10/12/1976
Business Started: 07/01/1874
Business Started Locally: 01/01/1946
Business Incorporated: 02/04/1955 in TN
Type of Entity
Business Management
  • Mr. Ajita Rajendra, President
Contact Information
  • Customer Service: Ms. Dana Johnson, Customer Relations Specialist
  • Mr. Charles Wright, Director of Communications
Business Category
  • Water Heater Manufacturers
  • Water Heater Dealers

Alternate Business Names
  • State Industries
  • State Water Heaters
  • Reliance Water Heater Company
  • Reliance Water Heaters
  • A.O. Smith Water Products Company
  • A. O. Smith Water Products

BBB accredited business



This company manufactures and distributes residential and commercial water heaters.

BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

Licensing information is provided in the BBB Business Profiles to inform the public about industries that may require professional licensing, bonding, or registration. Better Business Bureau encourages you to check with the appropriate agency to be certain any requirements are currently being met.
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to substantiate their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
BBB reports on known significant government actions involving the business's marketplace conduct.
BBB reports on a company that is out of business for one year from the date the company closes its doors or ceases to do business.
BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.
BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.
BBB reports when mail sent to the business was returned by the Postal Service.

A O Smith Corporation

A O Smith Corporation


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