24 years in business215 Industrial Blvd
Tullahoma, TN 37388-4076
Additional Phone Numbers
- (636) 220-4801
- (636) 220-4813
- (636) 220-4714
- (864) 303-1977
- (931) 552-7355
- (931) 648-9220
- (931) 645-8840
- (931) 840-8933
- (864) 254-7271
- (931) 528-5436
- (314) 965-0555
- (864) 297-2248
- (877) 323-4476
- (270) 881-9018
Additional Email Addresses
BBB File Opened: 12/01/1992
Business Started: 12/01/1992
Business Incorporated: 11/03/1999 in MO
Type of EntityCorporation
- Mr. Neil Smit, President & CEO
- Customer Service: Mr. Michael Henry, Customer Care Escalation Manager
- Escalation Team ,
- Ms. Jana Brewer, Sr. Director, Customer Care Operations
- Mr. Larry Hoyle, Manager
- Ms. Vickie Mahon, Customer Care
- Owner Manager
- Ms. Vickie Mason, Customer Care
- Ms. Jennifer Rudisill, Customer Service Manager
- Television - Cable, CATV & Satellite
- Internet Services
Products & ServicesAccording to information supplied by the company, it offers a full range of advanced communication services, including video, high-speed Internet, and telephone.
Alternate Business Names
- Time Warner Cable
- Bright House Cable
Out of BusinessOn April 27, 2012 Newwave Communication told the BBB they had been sold to Time Warner Cable and Newwave Communication is no longer in business.
BBB Reason for Ratings
Licensing information is provided in the BBB Business Profiles to inform the public about industries that may require professional licensing, bonding, or registration. Better Business Bureau encourages you to check with the appropriate agency to be certain any requirements are currently being met.
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to substantiate their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
BBB reports on known significant government actions involving the business's marketplace conduct.
Out of Business
BBB reports on a company that is out of business for three years from the date the company closes its doors or ceases to do business.
Misuse of Better Business Bureau Name/Logo
BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.
BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.
BBB reports when mail sent to the business was returned by the Postal Service.