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Asurion Insurance Services, Inc.

Asurion Insurance Services, Inc.

(615) 837-3000

Asurion Insurance Services, Inc.

26 years in business
648 Grassmere Park Ste 300
Nashville, TN 37211-3667
Additional Phone Numbers
  • (866) 760-9079
  • (877) 760-9079
Additional Website Addresses
BBB File Opened: 11/17/1998
Business Started: 05/02/1991
Business Incorporated: 05/02/1991 in TN
Type of Entity
Business Management
  • Ms. Jennifer Davie, Director
Contact Information
  • Ms. Cindy Christy, President
  • Ms. Bettie Columbo, Director of Marketing & Communications
  • Ms. Angela Galindo, Customer Relations Specialist
  • Ms. Anneatrica Hicks, Compliance Manager
  • Mr. Kevin Taweel, Chairperson
Business Category
  • Tablet Equipment
  • Electronic Equipment Repair
  • Product Sales

Alternate Business Names
  • Asurion
  • Asurion Florida Warranty Services, Inc.
  • Asurion Mobile Applications
  • Asurion Protection Services, LLC
  • Asurion Technology Protection
  • Asurion Warranty Protection Services
  • Asurion Warranty Services
  • WJS

Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
BBB accredited business


Reason for Rating

According to information supplied by the company, Asurion is the nation's largest cell phone insurance provider and replaces more than 8 million devices for U.S. consumers annually. In the United States, Asurion has over 50 million monthly customers of its cell phone insurance programs.

BBB of Middle Tennessee processes all complaints for Asurion nationwide. When considering complaint information, please take into account the company's size and v... Read More


In working with nationwide and regional wireless carriers, Asurion provides wireless device insurance replacement and repair services to approximately 95 million subscribers.

BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

Licensing information is provided in the BBB Business Profiles to inform the public about industries that may require professional licensing, bonding, or registration. Better Business Bureau encourages you to check with the appropriate agency to be certain any requirements are currently being met.
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to substantiate their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
BBB reports on known significant government actions involving the business's marketplace conduct.
BBB reports on a company that is out of business for one year from the date the company closes its doors or ceases to do business.
BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.
BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.
BBB reports when mail sent to the business was returned by the Postal Service.

Asurion Insurance Services, Inc.

Asurion Insurance Services, Inc.


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