This Business Is Not BBB Accredited

County Disposal

County Disposal

(615) 223-5331

County Disposal

10 years in business
3808 Woodbury Pike
Murfreesboro, TN 37127-4739
BBB File Opened: 10/02/2009
Business Started: 01/01/2007
Type of Entity
Sole Proprietorship
Business Management
  • Mr. Darryl Pack, Owner
Contact Information
  • Customer Service: Mrs. Pamela S. Pack, Manager of Operations
Business Category
  • Garbage Removal

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Business Alert

This company's business practices resulted in a BBB media release titled, "Have You Been Naughty or Nice." Click here to view it: http://www.bbb.org/nashville/news-events/bbb-in-the-news/2016/12/have-you-been-naughty-or-nice/

Business Alert

This company's business practices resulted in a BBB media release titled "Misleading Advertising, Products and Services that Middle Tennessee Consumers and Business Can Do Without." Click here to view it: https://www.bbb.org/nashville/news-events/bbb-in-the-news/2017/02/misleading-advertising-products-and-services-that-middle-tennessee-can-do-without-february-2017/

Pattern of Complaints

This company has a pattern of customer complaint alleging service issues.

Specifically, complaints allege failure of the company to issue refunds upon cancellation of service and/or failure to pick up trash once services have been paid for.

On January 18, 2017, BBB sent certified correspondence to County Disposal to seek their voluntary cooperation in eliminating the pattern of complaint; however the company failed to respond.

Overview

This company offers residential and commercial trash removal services.

BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

Factors that affect the rating for County Disposal include:

  • 143 complaints filed against business
  • Failure to respond to 129 complaints filed against business.
  • 5 complaints filed against business that were not resolved.
  • Business has failed to resolve underlying cause(s) of a pattern of complaints.

Licensing information is provided in the BBB Business Profiles to inform the public about industries that may require professional licensing, bonding, or registration. Better Business Bureau encourages you to check with the appropriate agency to be certain any requirements are currently being met.
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to substantiate their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
BBB reports on known significant government actions involving the business's marketplace conduct.
BBB reports on a company that is out of business for one year from the date the company closes its doors or ceases to do business.
BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.
BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.
BBB reports when mail sent to the business was returned by the Postal Service.

County Disposal

This Business Is Not BBB Accredited

County Disposal

Customer Review Rating:

100%

Composite Score: