This Business Is Not BBB Accredited

Exterior Energy Solutions, LLC

Exterior Energy Solutions, LLC

Exterior Energy Solutions, LLC

8 years in business
205 McGavock Pike
Nashville, TN 37214-2715
Additional Phone Numbers
  • (866) 536-9222
  • (615) 244-9000
  • (615) 878-3982
BBB File Opened: 02/02/2009
Business Started: 02/01/2009
Business Incorporated: 03/25/2011 in TN
Type of Entity
Limited Liability Company
Business Management
  • Mr. Albert Hartless, Owner
Contact Information
  • Customer Service: Mr. Michael Scott, General Manager
  • Mr. Jason Bowers
Business Category
  • Roofing Contractors
  • Windows & Doors - Installation & Service

Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

F

Licensing

According to the Tennessee Department of Commerce and Insurance this company's license to offer home improvement services has expired. On October 27, 2016 BBB sent certified correspondence to Exterior Energy Solutions requesting their voluntary cooperation in providing documentation that demonstrates they are properly licensed; however, the company failed to respond.

Pattern of Complaints

This company has a pattern of complaint alleging contract issues. Specifically, complaints allege failure of the company to complete contracted work in a timely manner.

On September 18, 2015, BBB sent certified correspondence to Exterior Energy Solutions to request their voluntary cooperation in eliminating the pattern.

On January 14, 2016, the company responded with the following information as a means to eliminate the pattern:
1)Continue to fin... Read More

Overview

This company offers home improvement services including windows, doors, gutters, roofing, siding and attic insulation.

BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

Factors that affect the rating for Exterior Energy Solutions, LLC include:

  • 41 complaints filed against business
  • Failure to respond to 7 complaints filed against business.
  • 4 complaints filed against business that were not resolved.
  • Business has failed to resolve underlying cause(s) of a pattern of complaints.
  • Failure to have a required competency license.

Licensing information is provided in the BBB Business Profiles to inform the public about industries that may require professional licensing, bonding, or registration. Better Business Bureau encourages you to check with the appropriate agency to be certain any requirements are currently being met.
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to substantiate their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
BBB reports on known significant government actions involving the business's marketplace conduct.
BBB reports on a company that is out of business for one year from the date the company closes its doors or ceases to do business.
BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.
BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.
BBB reports when mail sent to the business was returned by the Postal Service.

Exterior Energy Solutions, LLC

This Business Is Not BBB Accredited

Exterior Energy Solutions, LLC

Customer Review Rating:

100%

Composite Score: