This Business Is Not BBB Accredited

Summerstone Nursery, Inc.

Summerstone Nursery, Inc.

Summerstone Nursery, Inc.

9 years in business
PO Box 274
Morrison, TN 37357-0274
Additional Email Addresses
  • mwomack@summerstonenursery.com
  • info@summerstonenursery.com
BBB File Opened: 11/05/2008
Business Started: 03/01/2008
Type of Entity
Sole Proprietorship
Contact Information
  • Principal: Mr. Sam E. Womack, President
  • Ms. Amanda King
  • Mrs. Melinda Womack, Secretary/Treasurer
Business Category
  • Nurseries - Plants, Trees
Additional Information
  • According to BBB files, Sam & Melinda Womack are identified as the owners of Autumn Ridge Nursery, Inc. of which BBB maintains a separate file report that can be accessed by click here: http://nashville.app.bbb.org/report/37005436

F

Business Alert

This company's business practices resulted in a BBB media release titled "Misleading Advertising, Products and Services that Middle Tennessee Consumers and Businesses Can Do Without." Click here to view it: http://www.bbb.org/nashville/news-events/bbb-in-the-news/2014/06/misleading-advertising-products-and-services-middle-tennessee-can-do-without-june-2014/

Government Action

The following describes a government action that has been resolved by either a settlement or a decision by a court or administrative agency. If the matter is being appealed, it will be noted below.

On June 16, 2010, the Tennessee Attorney General filed suit against Samuel Evins Womack and Melinda Ramsey Womack, owners of Summerstone Nursery, for using deceptive practices to sell nursery goods to consumers.

According to court documents, Summerston... Read More

Pattern of Complaints

This company has a serious pattern of complaint alleging product quality issues, delivery issues, and refund issues.

Specifically, complaints allege consumers paid for live trees and plants; however, when the merchandise arrived it was not as advertised. Consumers describe the items as dry, dead sticks. In addition, complaints indicate delivery took longer than promised or items were never delivered. Many consumers request refunds; however, the ... Read More

BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

Factors that affect the rating for Summerstone Nursery, Inc. include:

  • 620 complaints filed against business
  • Failure to respond to 83 complaints filed against business.
  • 160 complaints filed against business that were not resolved.
  • Advertising issue(s) found by BBB.
  • Business has failed to resolve underlying cause(s) of a pattern of complaints.

Licensing information is provided in the BBB Business Profiles to inform the public about industries that may require professional licensing, bonding, or registration. Better Business Bureau encourages you to check with the appropriate agency to be certain any requirements are currently being met.

BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to substantiate their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.

BBB reports on known significant government actions involving the business's marketplace conduct.

BBB reports on a company that is out of business for three years from the date the company closes its doors or ceases to do business.

BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.

BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.

BBB reports when mail sent to the business was returned by the Postal Service.

Summerstone Nursery, Inc.

THIS BUSINESS IS NOT BBB ACCREDITED

Summerstone Nursery, Inc.

Customer Review Rating:

14%
78%

Composite Score: