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            Business ProfileDutch Craft Mattress Company

            Mattress
            BBB accredited business

            Contact Information

            1012 Mitchell St

            Celina, TN 38551-4041

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            Visit Website
            (931) 243-4425

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            Customer Reviews

            This business has 0 reviews

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            Customer Complaints

            2 complaints closed in last 3 years

            1 complaints closed in last 12 months

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            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 10/13/2014

            Years in Business: 19

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Overview

            This company manufactures and offers wholesale mattresses.

            Business Details

            Location of This Business
            1012 Mitchell St, Celina, TN 38551-4041
            BBB File Opened:
            5/18/2010
            Years in Business:
            19
            Business Started:
            8/11/2004
            Business Incorporated:
            8/11/2004
            Accredited Since:
            10/13/2014
            Type of Entity:
            Limited Liability Company (LLC)
            Alternate Business Name
            • Dutch Craft Sleep Products, LLC
            Business Management
            • Mr. Eli Schmucker, Owner
            Contact Information

            Principal

            • Mr. Eli Schmucker, Owner

            Customer Contact

            • Mr. Eli Schmucker, Owner
            • Ms. Sue Eldridge, Bookkeeper
            Read More Business Details and See Alerts

            Industry Tip

            BBB Tip: Shopping for a mattress? Do your research

            Customer Complaints

            2 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

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            Most Recent Customer Complaint

            04/18/2023

            Complaint Type:
            Service or Repair Issues
            Status:
            Answered
            We purchased a Dutchcraft mattress in 06/28/21 the Hailey ** Mattress. with 12yrs warranty. After about a year this mattress started showing wear in the springs. You can feel the spring moving when laying on the mattress, with pain in my side and back. I'am a 100% Disabled vets with back problems. By laying in the dipping depressions of the mattress on both sides of mattress. We have flipped the mattress each month. You can only ******** too end because you can"t flip the mattress. And also bought a mattress topper in thinking it would help with stopping dipping and depressions. But didn"t help with the mattress or pain it just went into depressions. If you look up issues and complaints on this company and their mattress. You will find the same issues and quality of construction of mattress, in other customer complaints on same issues. ********************** Outlet sent two reported on this mattress too Dutchcraft and they refused and would not honor warranty. $1620.oo for mattress and $142.oo for deliver. thank you
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            Read 1 More Complaints

            Customer Reviews

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            How BBB Processes Complaints and Reviews

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            Local BBB

            BBB of Middle Tennessee

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

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