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          Haulers Insurance Company, Inc. has 1 locations, listed below.

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            Business ProfileforHaulers Insurance Company, Inc.

            Auto Insurance
            BBB accredited business

            At-a-glance

            Customer Reviews

            This business has 0 reviews

            Customer Complaints

            3 complaints closed in last 3 years

            2 complaints closed in last 12 months

            BBB Rating & Accreditation

            Accredited Since: 8/10/2007

            Years in Business: 37

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Products & Services

            According to information supplied by the company, it offers personal and commercial auto insurance.

            Business Details

            BBB File Opened:
            1/13/2002
            Years in Business:
            37
            Business Started:
            6/9/1986
            Business Started Locally:
            6/9/1986
            Business Incorporated:
            6/9/1986
            Accredited Since:
            8/10/2007
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            Type of Entity:
            Corporation
            Alternate Business Name
            • HICI
            Hours of Operation

            Primary

            M:
            8:00 AM - 4:30 PM
            T:
            8:00 AM - 4:30 PM
            W:
            8:00 AM - 4:30 PM
            Th:
            8:00 AM - 4:30 PM
            F:
            8:00 AM - 4:30 PM
            Business Management
            • Mr. Steve Wilkinson, General Manager
            Contact Information

            Principal

            • Mr. Steve Wilkinson, General Manager

            Customer Contact

            • Mr. Steve Wilkinson, General Manager
            • Buddy Oakes, Claims Manager
            Additional Contact Information

            Fax Numbers

            • (800) 296-0419
              Primary Fax

            Industry Tip

            BBB Tip: Auto insurance

            Customer Complaints

            3 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            04/03/2023

            Complaint Type:
            Problems with Product/Service
            Status:
            Answered
            I was hit by a woman with HICI insurance on 1/5/2023 and flipped 6 times with myself and infant in the car. HICI settled the car claim fair** quick** but 3 months later, adjuster ***************************** still has not seemed to make much effort of settling the bodi** injury claim. I signed the medical info release on day 1 and had to beg for a response from then on out. She final** after 2 months did address parts of my bills but even after sending her info multiple times, has made no effort in addressing other bills. I actual** called and had bills faxed to her and mailed to her and all of the billing offices have had no response from her. She told me from the beginning she doesn't answer her phone, but she also has not returned calls. She very seldom ** replies to emails after sending multiple begging for a response. She has now had a bill sent from everyone AGAIN 3 weeks ago by fax and mail. Again no response to the billing offices or myself. She final** replied saying she got the info and added it to my "diary" whatever that is. But she still hasn't addressed them. I have checked in multiple times in the last 3 weeks by email and phone to no response again. 3 months of being badgers with medical bills (calls, mail and email from these places) because ***************************** won't just settle the claim. My insurance has also reached out asking why they haven't been reimbursed by HICI. 3 months of hello caused by a woman who almost killed **, billing centers contacting me nonstop, and then another woman (*******) who won't do her job. Claim number 2023-0073.
            Read More

            Customer Reviews

            0 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Local BBB

            BBB of Middle Tennessee

            BBB Reports On

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