BBB Accredited Business Profile

Furniture Warehouse & Showroom, Inc.

Furniture Warehouse & Showroom, Inc.

(615) 256-5200

Furniture Warehouse & Showroom, Inc.

24 years in business
502 Thompson Lane
Nashville, TN 37211
BBB File Opened: 07/01/1993
Business Started: 07/01/1993
Business Started Locally: 07/01/1993
Business Incorporated: 01/27/1993 in TN
Type of Entity
Corporation
Business Management
  • Mr. John Cottrell, President
Contact Information
  • Mr. Jay Cottrell, Secretary
  • Mr. Brandon Dragan, Customer Service Manager
  • Mr. Tom Weaver, Manager
  • Customer Service: Mr. Jim Morgan, General Manager
Business Category
  • Furniture Stores
  • Mattress

Additional Information
  • Consumers who choose to do business with Furniture Warehouse should read and understand the company's store policies. All merchandise sales are final which means there are NO refund or exchanges. Merchandise must be picked up within 10 days of purc...
  • Consumers who choose to do business with Furniture Warehouse should read and understand the company's store policies. All merchandise sales are final which means there are NO refund or exchanges. Merchandise must be picked up within 10 days of purchase. The company maintains a 90 day in store warranty, which means the company will repair the problem without cost to the customer; however, it is the customer's responsibility to return the product to the warehouse as the company does not provide transportation for warranty service issues. This warranty is void in the case of misuse, multiple damage (deliberate or intentional), customer abuse or neglect, including excessive soiling or stains. The consumer should take caution in securing the merchandise during transport as the company does not tie items onto vehicles. Any item purchased from the showroom floor is sold "as-is." Others may be marked as "final closeout." These items do not come with a warranty. Drop off/delivery fees apply to every delivery. Merchandise is dropped off in the box or plastic, and the company does not set up or assemble furniture. The warranty applies immediately upon delivery, so customers should thoroughly inspect the merchandise immediately upon receipt of delivery to avoid warranty coverage issues.

Alternate Business Names
  • Furniture Warehouse
BBB accredited business

A+

Overview

This company offers the sale of home furnishings.

BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

Licensing information is provided in the BBB Business Profiles to inform the public about industries that may require professional licensing, bonding, or registration. Better Business Bureau encourages you to check with the appropriate agency to be certain any requirements are currently being met.
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BBB reports on known significant government actions involving the business's marketplace conduct.
BBB reports on a company that is out of business for one year from the date the company closes its doors or ceases to do business.
BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.
BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.
BBB reports when mail sent to the business was returned by the Postal Service.

Furniture Warehouse & Showroom, Inc.

Furniture Warehouse & Showroom, Inc.

BBB ACCREDITATION SINCE 07/22/2003

Customer Review Rating:

100%

Composite Score: