This Business Is Not BBB Accredited

National Fulfillment

National Fulfillment

(615) 449-8877

National Fulfillment

28 years in business
6960 Eastgate Boulevard
Lebanon, TN 37090-1230
Additional Phone Numbers
  • (310) 306-8960
  • (800) 381-3916
  • (800) 380-8947
  • (800) 613-1543
  • (800) 567-3398
  • (203) 265-9477
  • (615) 449-4433
  • (800) 578-6401
  • (800) 419-2288
Additional Website Addresses
BBB File Opened: 10/05/1988
Business Started: 08/08/1988
Business Started Locally: 08/08/1988
Type of Entity
Corporation
Business Management
  • Mr. Ted Howes, Vice President
Contact Information
  • Mr. John AbDo, President
  • Mr. Rollie Froehlig, President
  • Customer Service: Ms. Mary Alice Bretz, Complaint Contact
Business Category
  • Fulfillment Services
  • Exercise Equipment & Machines - Sales
  • Mail Order & Catalog Shopping

Products & Services
According to information supplied by the company, it is a fulfillment company that handles shipping, database management and customer service for various product manufacturers. It receives orders by mail and from inbound tele-marketing companies at other locations by way of a computer network, which is downloaded into its computer system for shipment.
Alternate Business Names
  • Entertainment America, LLC

NR

Bankruptcy

On 10/23/2007, the company filed for bankruptcy under Chapter 7 of the federal Bankruptcy Act, case number 3:07-bk-07844.

Those with monetary claims against the company are advised to obtain a Proof of Claim form by writing to US Bankruptcy Court, 701 Broadway, Rm 160, Nashville, TN, 37203 for resubmission to that court.

The case number should be entered on the form.

BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

Based on BBB files, this business has a BBB Rating of No Rating. The reason is as follows:
This company has a pattern of complaints regarding two separate products called Hercules Hooks and True Ceramic Pro. In regards to Hercules Hooks, complaints allege consumers were not informed when they purchased Hercules Hooks that they were signing up for a program called "Lifetime Hooks." With this program the company sends 10 new hooks and charges the consumer's credit card $5.98 every 60 days. Consumers further state they are unable to "opt out" of the program as customer service failes to returns calls and/or the company's phone rings busy. In regards to True Ceramic Pro, complaints allege poor quality of the product and difficulty obtaining refunds. The company generally resolves complaints by issueing refunds.

Licensing information is provided in the BBB Business Profiles to inform the public about industries that may require professional licensing, bonding, or registration. Better Business Bureau encourages you to check with the appropriate agency to be certain any requirements are currently being met.
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to substantiate their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
BBB reports on known significant government actions involving the business's marketplace conduct.
BBB reports on a company that is out of business for three years from the date the company closes its doors or ceases to do business.
BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.
BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.
BBB reports when mail sent to the business was returned by the Postal Service.

National Fulfillment

This Business Is Not BBB Accredited

National Fulfillment

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