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          Find a Location

          The Foundation Specialists has 4 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Country
            Please enter a valid location.

            Business ProfileforThe Foundation Specialists

            Foundation Contractors
            Multi Location Business
            BBB accredited business

            At-a-glance

            Customer Reviews

            4.82/5stars

            Average of 114 Customer Reviews

            Customer Complaints

            14 complaints closed in last 3 years

            5 complaints closed in last 12 months

            BBB Rating & Accreditation

            Accredited Since: 3/21/2006

            Years in Business: 24

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Business Details

            This is a multi-location business.

            Find a Location

            The Foundation Specialists has 4 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Country
              Please enter a valid location.
              BBB File Opened:
              2/13/2001
              Years in Business:
              24
              Business Started:
              2/9/2000
              Business Started Locally:
              2/9/2000
              Business Incorporated:
              2/9/2000
              Accredited Since:
              3/21/2006
              Licensing Information:
              This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
              Type of Entity:
              Limited Liability Company (LLC)
              Alternate Business Name
              • VCI Repair
              • Tennessee Foundation Services
              • TFS
              Hours of Operation

              Primary

              M:
              7:30 AM - 5:30 PM
              T:
              7:30 AM - 5:30 PM
              W:
              7:30 AM - 5:30 PM
              Th:
              7:30 AM - 5:30 PM
              F:
              7:30 AM - 5:30 PM
              Sa:
              8:00 AM - 12:00 PM
              Business Management
              • Mr. Eric Grant, General Manager
              Contact Information

              Principal

              • Mr. Eric Grant, General Manager

              Customer Contact

              • Mr. Eric Grant, General Manager
              • Mr. Dylan Morris, Director of Marketing
              Additional Contact Information

              Fax Numbers

              • (615) 395-4554
                Other Fax

              Phone Numbers

              Email Addresses

              Customer Complaints

              14 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              02/02/2024

              Complaint Type:
              Problems with Product/Service
              Status:
              Answered
              Hired TFS for a two part project. First part was done on January 22 to bury downspout to carry water away from front porch, no problem. Second part was to lift front porch. They arrived on January 23, 2024 to begin work. Process involved spraying polylevel foam under concrete porch to raise it up, ran out of polylevel. Had sprayed around 800 pounds under porch and no lift yet. Came back on January 24, 2024 to finish. Ran out of polylevel again, another ***************************************** the process, created a major crack in the porch. Stated they would return on January 25. On the 25th the office called and stated they would return on the 26th. In the meantime, we noticed a strong chemical smell in the house, especially in the basement where my son sleeps. On the 26th we woke to a really bad smell all through the house, smelled like a sour dirty ashtray. Called TFS to report the smell, they stated the foam should not smell and to monitor over the weekend and let them know if it was still there on Monday the 29th and they would send someone out. Crew had other jobs and would return on Tuesday, January 30. Went out the front door later that afternoon and we found the smell, the foam was smoldering under the porch. Smoke could be seen on porch and basement. Called and TFS came out to check it. in order to get to foam they had to cut out a section of the porch right under the front door. TFS returned on January 30 and raised porch but put another large crack across the porch. I called and talked to Project Manager and they are going to fill the cracks and pour concrete into the hole they made to stop the foam from smoldering. I told him I did not want the porch just patched up from the cracks and hole they made. I feel they made a mess of my front porch and should either tear it out and pour a new one or give me a total refund of money paid so I can hire someone to do it correctly. Project Manager said all they could do was repair it.
              Read More

              Customer Reviews

              114 Customer Reviews

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              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              anita S

              02/29/2024

              They were very prompt & couteous would would highly recommend them to others.

              Local BBB

              BBB of Middle Tennessee

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