This Business Is Not BBB Accredited

(615) 758-6491

8 years in business

194 E Division St
Mount Juliet, TN 37122-3324

BBB File Opened: 6/17/2009
Business Started: 4/01/2008
Type of Entity
Limited Liability Corporation
Contact Information
  • Mr. Bryan D. Jackson, Owner
  • Ms. Ann Carlson, Customer Service Contact
  • Principal: Ms. Shelly Cole, company Contact
Business Category
  • Diaper Service
  • Bed Wetting Aids
  • Internet Selling Services
  • Medical Equipment & Supplies

Additional Information
  • As of August 15, 2016 this company's website ( is claiming BBB membership. This company is not a BBB Accredited Business, and our policies prohibit such a reference. The name BBB/Better Business Bureau, its logos and service marks are federally registered trademarks owned by the Council of Better Business Bureaus and may not be used by any company other than the BBB itself (unless specifically authorized in a licensing agreement). On August 15 and September 6 2016 , BBB sent certified correspondence to requesting their voluntary cooperation in removing all reference of BBB until a licensing agreement could be obtained. As of September 15, 2016, this company has failed to cooperate with BBB in discontinuing the use of BBB's registered trademark. Misuse of the BBB trademark constitutes trademark infringement and is a violation of trademark rights of the Council of Better Business Bureaus, Inc.

Products & Services
This company offers the online sale of incontinence products including adult diapers, underpads, bed pads, adult briefs, disposable underwear and other toiletry products.
Alternate Business Names
  • The STAR Group, LLC

Licensing, Bonding or Registration:  This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.



Licensing information is provided in the BBB Business Profiles to inform the public about industries that may require professional licensing, bonding, or registration. Better Business Bureau encourages you to check with the appropriate agency to be certain any requirements are currently being met.

BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to substantiate their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.

BBB reports on known significant government actions involving the business's marketplace conduct.

BBB reports on a company that is out of business for three years from the date the company closes its doors or ceases to do business.

BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.

BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.

BBB reports when mail sent to the business was returned by the Postal Service.


Customer Review Rating:


Composite Score:

0 3