Skip to main content

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.
Better Business Bureau®
Resources for Businesses
Better Business Bureau
          Share

          Find a Location

          The Tennessee Credit Union - Nashville has 2 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            Business ProfileThe Tennessee Credit Union - Nashville

            Credit Union
            Multi Location Business
            BBB accredited business

            Contact Information

            1400 8th Avenue South

            Nashville, TN 37203

            Get Directions
            Visit Website
            Email this Business
            (615) 244-1910

            Customer Reviews

            1/5

            Average of 2 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            2 complaints closed in last 3 years

            0 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 10/1/1987

            Years in Business: 74

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Products & Services

            This company offers loans, mortgages, investments, savings and checking accounts. This company also offers auto loans.

            Business Details

            This is a multi-location business.

            Find a Location

            The Tennessee Credit Union - Nashville has 2 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.
              Location of This Business
              1400 8th Avenue South, Nashville, TN 37203
              Email this Business
              BBB File Opened:
              4/29/1983
              Years in Business:
              74
              Business Started:
              5/1/1950
              Business Started Locally:
              5/1/1950
              Business Incorporated:
              5/17/1950
              Accredited Since:
              10/1/1987
              Licensing Information:
              This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
              Type of Entity:
              Corporation
              Alternate Business Name
              • Tennessee Credit Union, The
              • Tennessee Credit Union
              Business Management
              • Mr. Rafael Rondon, CEO
              Contact Information

              Principal

              • Mr. Rafael Rondon, CEO

              Customer Contact

              • Mr. James McBride, Executive Vice President
              • Mr. Rafael Rondon, CEO
              Additional Contact Information

              Fax Numbers

              • (615) 242-6112
                Primary Fax

              Email Addresses

              Read More Business Details and See Alerts

              Industry Tip

              BBB Tip: How to choose a new bank or credit union

              Customer Complaints

              2 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              07/12/2022

              Complaint Type:
              Customer Service Issues
              Status:
              Resolved
              I made a mobile deposit at 8 am CST on 7/11/2022. I had 1 transaction to come in and was still charged a 32 dollars insufficient fee. I went to the store after 7 pm that night. I spoke to ******** who says she handles the mobile deposit. She stated it all depends on when it post but they were behind due to all of the deposits from the weekend. On their website it says " remote deposit helps improve cash flow with real-time access to your deposits. There is no communication to support if you make a deposit that morning it might not post until that night and you will still be charged a fee. It's not fair to the consumers that we are not aware and I would like my account credit back 32.00. The money was there and it's not my fault they were behind in posting. Please help me resolve this. The young lady stated first she could resolve it but then says she would have a branch manager to call me No call- claim they are in a meeting but couldn't tell me who would be calling me.
              Read More
              Read 1 More Complaints

              Customer Reviews

              2 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Blair J

              02/27/2024

              Auto Loan Officers told me they were under no obligation to help me get the loan or provide me with any information on the loan.
              Read 1 More Customer Review

              Local BBB

              BBB of Middle Tennessee

              More Info on Local BBB

              BBB Reports On

              BBB reports on known marketplace practices.

              See What BBB Reports On

              BBB Business Profiles may not be reproduced for sales or promotional purposes.

              BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

              When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

              BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

              As a matter of policy, BBB does not endorse any product, service or business.