This Business Is Not BBB Accredited

Capital Accounts

Capital Accounts

(800) 282-3214

Capital Accounts

14 years in business
PO Box 140065
Nashville, TN 37214
Additional Phone Numbers
  • (888) 874-4184
Additional Email Addresses
  • service@usecapital.com
  • gregnowicki@usecapital.com
BBB File Opened: 10/21/2005
Business Started: 09/01/2003
Business Started Locally: 09/01/2003
Business Incorporated: 06/08/2002 in TN
Type of Entity
Limited Liability Company
Business Management
  • Jason Coleman, General Counsel
  • Mr. Greg Nowicki, President
Business Category
  • Collection Agencies
Products & Services
The company offers billing & collection services.
Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

NR

Additional Information

Capital Accounts has provided BBB with the following link for consumers to use who have been contacted by the company regarding the collection of a debt: http://www.usecapital.com/home/consumer_form.html

Capital Accounts has also provided the following email addresses as another method for debtors and the company's clients to communicate with the firm for inquiries or concerns:

For Debtors: inquiries@usecapital.com
For Clients: service@usecapital.co... Read More

Pattern of Complaints

This company has a pattern of complaint alleging billing or collection issues and customer service issues.
Consumers state the business has poor customer service, claiming their calls are disconnected and they refused the request to speak with a supervisor. Consumers again reported being yelled at and have been threatened by the customer service agent.
Other consumers report that the business refuses to comply with the Fair Debt Collection Practi... Read More

Overview

Capital Accounts specializes in the collection of overdue balances. The company reports balances to all three national credit bureaus in order to assure accounts are recovered. They also provide skip tracing as well as a series of letters and phone calls.

BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

Based on BBB files, this business has a BBB Rating of No Rating. The reason is as follows:
This business has no rating at this time.

Licensing information is provided in the BBB Business Profiles to inform the public about industries that may require professional licensing, bonding, or registration. Better Business Bureau encourages you to check with the appropriate agency to be certain any requirements are currently being met.
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to substantiate their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
BBB reports on known significant government actions involving the business's marketplace conduct.
BBB reports on a company that is out of business for one year from the date the company closes its doors or ceases to do business.
BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.
BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.
BBB reports when mail sent to the business was returned by the Postal Service.

Capital Accounts

This Business Is Not BBB Accredited

Capital Accounts

Customer Review Rating:

43%
57%