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          Find a Location

          Chrysler Dodge Jeep Ram of Columbia has 2 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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            Business ProfileforChrysler Dodge Jeep Ram of Columbia

            New Car Dealers
            Multi Location Business
            BBB accredited business

            At-a-glance

            Customer Reviews

            1/5stars

            Average of 2 Customer Reviews

            Customer Complaints

            15 complaints closed in last 3 years

            5 complaints closed in last 12 months

            BBB Rating & Accreditation

            Accredited Since: 9/28/2012

            Years in Business: 12

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Products & Services

            This company offers new and pre-owned car sales, service, parts and repairs.

            Business Details

            This is a multi-location business.

            Find a Location

            Chrysler Dodge Jeep Ram of Columbia has 2 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Country
              Please enter a valid location.
              BBB File Opened:
              7/20/2011
              Years in Business:
              12
              Business Started:
              5/1/2011
              Business Incorporated:
              2/18/2011
              Accredited Since:
              9/28/2012
              Licensing Information:
              This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
              Type of Entity:
              Corporation
              Alternate Business Name
              • TT of Columbia, Inc.
              Business Management
              • Mr. Eddie Collier, General Manager
              Contact Information

              Principal

              • Mr. Eddie Collier, General Manager

              Customer Contact

              • Mr. Eddie Collier, General Manager
              • Mrs. Shani Chowbay, Controller
              Additional Contact Information

              Phone Numbers

              Industry Tip

              BBB Tip: Buying a new car

              Customer Complaints

              15 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              01/02/2024

              Complaint Type:
              Problems with Product/Service
              Status:
              Answered
              Parts and ******************* Complaint **************** and filter change. I got to your service department at 6:45 am on 12/29/2023. In the express lane to get an oil and filter change. Was asked if I have an appt. Was told no. Then was told I would have be work to get an oil and filter changed since I had no appt. I was told by a black service technician, that this had changed a month ago. Nowhere on your website for the express lane does it indicate by appointments only Nor do you have a sign at the building appts only. This is a very poor way to do business. I'm appalled and disgusted at the service at this location, I wasted my time, gas, and energy to find this out.
              Read More

              Customer Reviews

              2 Customer Reviews

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              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Abe M

              1 star

              11/20/2023

              Purchased a new truck at this dealership in 2022. I get the truck serviced here, since it is under full warranty, though I don't recommend coming here. One star given because zero wasn't an option. 1)part in new truck didn't work properly almost immediately 2)service dept orders/gets wrong part in 3)go to service appointment & work from their waiting area for 3 hours, they alert me to fact that part is wrong - but, hey, your oil is changed 4)call days ahead of new appointment to ensure that correct part is there - have voice & text confirmation from Mandy in service dept that it is 5)go to 1030am appointment and work in waiting area again, this time for 4 hours, only to be told at 230pm that they can't find the part - but, hey, they did rotate the tires... 6)the general manager then says that the part isn't even covered (because he thinks it works well enough) though it's a new truck with an extended warranty 7)I was understandably upset, though not being aggressive, and general manager proceeds to tell me I'm not welcome to have my truck serviced there anymore - because I said at some point he needed to admit to ineptitude - (or did he just not like me because I'm brown with curly hair?) Bottom line: Columbia Chrysler Dodge Jeep Ram Fiat defrauds the consumer/customer regarding warranties and has terrible customer service - and to add insult to injury, they try to make you feel like the bad guy for complaining about it. I will be going out of my way to alert other consumers that this dealership should be avoided. ** *******

              Local BBB

              BBB of Middle Tennessee

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