5 Ways Successful Companies Keep Their Customers

December 13, 2017

Better Business Bureau has collected statistics and gathered research that has trickled down to 5 different acts loyal businesses tend to showcase. This is also known as the 5 Gestures of Trust, a way to evaluate customer-business relationships.

1. Be Honest

2. Be Transparent

3. Be Proactive

4. Be Humble

5. Be Equitable

One of the most important practices a business owner needs to have is a trusted relationship with the customers. If there is no real communication or trust enlisted within the business to customer relationship, chances are that customer will go to a competitor.  Perhaps with this tip many businesses will have these customers for a lifetime.