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Mastercare Contracting, Inc.

Mastercare Contracting, Inc.

Mastercare Contracting, Inc.

19 years in business
550 Garden City Connector
Murrells Inlet, SC 29576-7846
BBB File Opened: 04/12/2004
Business Started: 01/01/1999
Business Started Locally: 01/01/1999
Business Incorporated: 06/20/2000 in SC
Type of Entity
Corporation
Contact Information
  • Principal: Ms. Stephanie Campellone, President/Owner
Business Category
  • Landscape Contractors
  • Tree Service
  • Custom Concrete
  • Construction Services
  • Decorative Concrete

Additional Information
  • This company's BBB file contains a pattern of complaints in which consumers allege difficulty reaching the business by phone and email stating messages left requesting to be contacted have not been fulfilled. BBB contacted the company in November...
  • This company's BBB file contains a pattern of complaints in which consumers allege difficulty reaching the business by phone and email stating messages left requesting to be contacted have not been fulfilled. BBB contacted the company in November 21, 2017 requesting that they address the pattern of complaints and propose a method to eliminate the pattern from continuing. The company communicated with BBB on December 6, 2017 and stated that because of the growth of the company, they have added an additional customer service representative to their staffing to better handle any customer concerns. The company is currently working with BBB to eliminate the complaint pattern concerns.

Number of Employees: 
6
BBB accredited business

Overview

This company offers tree service, lawn and landscaping services for residential and commercial properties.

BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

Based on BBB files, this business has a BBB Rating of No Rating. The reason is as follows:
BBB is evaluating a pattern of complaints before issuing a rating.

Licensing information is provided in the BBB Business Profiles to inform the public about industries that may require professional licensing, bonding, or registration. Better Business Bureau encourages you to check with the appropriate agency to be certain any requirements are currently being met.
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to substantiate their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
BBB reports on known significant government actions involving the business's marketplace conduct.
BBB reports on a company that is out of business for one year from the date the company closes its doors or ceases to do business.
BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.
BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.
BBB reports when mail sent to the business was returned by the Postal Service.

Mastercare Contracting, Inc.

Mastercare Contracting, Inc.

BBB ACCREDITATION SINCE 12/30/2009

Customer Review Rating:

20%
80%