BBB Accredited Business Profile

The Real Tooth Fairies

The Real Tooth Fairies

(910) 509-0565

The Real Tooth Fairies

9 years in business
1319-CC Military Cutoff Rd. #101
Wilmington, NC 28405
Additional Phone Numbers
  • (910) 509-0564
BBB File Opened: 10/04/2011
Business Started: 11/01/2007
Business Started Locally: 11/01/2007
Business Incorporated: 06/01/2004 in FL
Type of Entity
Limited Liability Corporation
Contact Information
  • Principal: Mr. Howard Bollinger, CFO
  • Marilyn Bollinger, President
Business Category
  • Internet Shopping
Products & Services
Please see below for this company's Cancellation and Guest Services Policies: Here at The Real Tooth Fairies where we have millions of Guests from 200 countries, we constantly strive to be sure that everyone has a positive and rewarding experience. Because we care, our Guest Services team is available to customers by phone and email seven days a week, and on all holidays except Christmas. The Real Tooth Fairies has been honored with 19 different awards for the site and products and we also strive for excellence in helping every single Guest who needs assistance or wishes to cancel a membership. The Upgraded VIP membership offers 3 membership plans that are automatically renewed - choices are to pay 1 month at a time or every 6 months or every 12 months. Guests are free to cancel the membership any time and then they will no longer be billed. Just below the membership prices on the screen there is a message that says: Member plan is auto-recurring, cancel anytime. On the 2nd screen in signing up for the membership, the Guest is shown a message that repeats the automatic monthly billing and identifies 1 of 3 ways a Guest may cancel. It says: Your membership will be automatically renewed and billed. Cancel anytime. See My Royal Account Section to cancel. The Real Tooth Fairies further makes it easy to cancel an Upgraded membership whenever a Guest so desires by giving specific instructions for 3 ways to cancel in the website FAQs page where it says: Your Upgraded VIP membership auto-renews at whatever interval you selected (1 month, 6 months, 12 months). However you may cancel your next auto-renewal by email or phone or go to My Royal Account/Upgrade History and turn off auto-renew. Upgrade memberships are not transferable or refundable. The Contact Us page on the website shows an email address for help if you wish to cancel by email. We always respond within 24 hours at this email: help@therealtoothfairies.com The Contact Us page shows the company's toll-free phone number to Guest Services 7 days a week. We answer phones daily and if messages are left after hours, we respond within 24 hours. That number is: 1-888-Yr Fairy
Alternate Business Names
  • Royal Council of the Real Fairy Land LLC
Number of Employees: 
2

A+

Overview

This company offering educational and fun activities about the tooth fairy.

BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

Mon: 10:00 AM to 04:30 PM
Tue: 10:00 AM to 04:30 PM
Wed: 10:00 AM to 04:30 PM
Thu: 10:00 AM to 04:30 PM
Fri: Closed
Sat: 11:00 AM to 04:00 PM
Sun: Closed

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BBB reports on known significant government actions involving the business's marketplace conduct.

BBB reports on a company that is out of business for three years from the date the company closes its doors or ceases to do business.

BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.

BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.

BBB reports when mail sent to the business was returned by the Postal Service.

The Real Tooth Fairies

The Real Tooth Fairies

BBB ACCREDITED SINCE 01/26/2012

Customer Review Rating:

Positive
0%
Neutral
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Negative
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Composite Score:

0 3
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