“Extra Asphalt? What a Deal! Or Not”

Door to door asphalt companies offering good deals on extra asphalt leave a trail of unhappy consumers.
April 06, 2017

Blossoming flowers, freshly mowed lawns and pollen covered cars are all signs that spring is here. Winter coats and boots can be tucked away for a few months, while shorter sleeves and dresses are being aired out for the brighter days.

As the temperatures begin to rise for the season, there will also be a rise in door to door sales. A common scam that tends to surface during the warmer months is the driveway repair scam. In the past two months BBB serving Mississippi has investigated three different companies that Mississippians have contacted us about concerning “door to door” asphalt sales.

Recently, a Natchez man contacted BBB sharing his experience of dealing with an asphalt company that stated that they were from Clinton while using a local number, when they were from Memphis instead. The Natchez man reports that the asphalt company has yet to return any of his calls and he is now left with an unfinished driveway.

In most cases, customers do not have a way to contact the representative or the company that they work for because they were never given a business card or a contract in writing. However, in the Natchez customer’s case, he was given a local contact number, business card, and receipt of services, but the company wasn’t based out of Clinton.

“Instances like these are the reasons why BBB not only advises consumers to do their research before hiring a contractor, but to check with BBB to confirm that they are dealing with reputable businesses,” said Kourtney Moncure, PR Specialist for Better Business Bureau serving Mississippi.

To make sure that this does not happen to you, here are a few red flags that you can look for in a driveway repair scam:

  • There are leftover materials from another job. Professional asphalt contractors know, with great accuracy, how much paving material is needed to complete each project. Rarely will they have leftover material.
  • You are pushed to make a quick decision. Trustworthy contractors will provide a written estimate that will be valid for days or weeks. It should specify in detail the work to be performed and the total price.
  • Cash-only sales. Most reputable contractors will take checks or credit cards.
  • The company is from out of state. Look at the truck the representative travels in. If it is unmarked or has an out-of-state license plate, be cautious. Even if the representative claims to have a local phone number, scammers can easily purchase disposable cell phones to provide a local number in the area they are soliciting.

If you suspect that you are dealing with a paving scammer, contact your local police department immediately and report it to
BBB serving Mississippi.