BBB Accredited Business Profile

SYP Direct

SYP Direct

(601) 826-1296

SYP Direct

3 years in business
134 Sumac Dr
Madison, MS 39110-9612
Additional Phone Numbers
  • (888) 286-2057
Additional Email Addresses
Additional Website Addresses
BBB File Opened: 09/02/2015
Business Started: 08/11/2014
Business Incorporated: 05/06/2012 in MS
Type of Entity
Limited Liability Company (LLC)
Business Management
  • Mrs. Heather Howard, Manager
Contact Information
  • Principal: Mr. Jason Howard, Owner
Business Category
  • Online Retailer
  • Raised Floor
  • Hardwood Floors
  • Custom Broker

Products & Services
Knotty pine flooring, Alabama Heart Pine Flooring, Caribbean Heart Pine Flooring, Prefinished Heart Pine , Prefinished Hardwoods, Unfinished Exotics , Wide & Long White Oak and Walnut
Service Area
The lower 48 states that does not include the ferry- New England we love you. 
Alternate Business Names
  • Southern Yellow Pine Direct
  • Tiger Flooring, LLC
Methods of Payment
  • Credit Cards

    Debit Cards

    Pay Pal with 6 months no interest

    American Express


    Cashiers Checks



Refund & Exchange Policy: 
Insured to insure coverage and quality is exactly what customer ordered or 100% money back for packaged flooring. Please inspect each box, bundle or pallet.
BBB accredited business



Our company is A+ rated by the Better Business Bureau, which is unprecedented for an online retailer. How did we earn that and other reviews? Simply, we make sure our customers understand their product and get no surprises, other than good ones.  We go above and beyond on every single order no matter the size. Our company does things no other would dream of doing, not because they are not honest but because they are brokers, pure and simple. We own our own inventory and produce on our line of prefinished floors; this allows us control from start to finish, other than your installation professional or contractor. And yes, we have issues with some that want to sell our homeowners their own version, until apples are compared to apples. 

Southern Yellow Pine Direct customers are homeowners, contractors, builders, installation professionals, interior designers, restoration professionals, historic restoration projects, architects,  churches, restaurants, bars, car dealerships, retail shops, an antique mall, a bed and breakfast, tiny house builders, cabin builders, lodge builders, (a) youth ballet, (an) executive from major flooring retailer (very proud), (a)broadway production, wedding chapel (s) and countless house flippers.   What all these different 'entities' have in common is the appreciation of value and the desire for more than their local market offers. Our customers do not believe the words laminate and hardwood should never be used together, and the only hardwood floor is one using real wood.

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BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

Business Profile

Licensing information is provided in the BBB Business Profiles to inform the public about industries that may require professional licensing, bonding, or registration. Better Business Bureau encourages you to check with the appropriate agency to be certain any requirements are currently being met.
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BBB reports on known significant government actions involving the business's marketplace conduct.
BBB reports on a company that is out of business for one year from the date the company closes its doors or ceases to do business.
BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.
BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.
BBB reports when mail sent to the business was returned by the Postal Service.

SYP Direct

SYP Direct


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