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Find a Location

Byrider has 3 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Byrider

      5719 I 55 N Jackson, MS 39206-2939

      BBB Accredited Business
    • Byrider

      PO Box 2801 Madison, MS 39130-2801

      BBB Accredited Business
    • Byrider

      2600 Highway 80 E Pearl, MS 39208-3403

      BBB Accredited Business

    Business ProfileforByrider

    Used Car Dealers
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    2/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    3 complaints closed in last 3 years

    3 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 4/25/1994

    Years in Business: 30

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    This is a multi-location business.

    Find a Location

    Byrider has 3 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Byrider

        5719 I 55 N Jackson, MS 39206-2939

        BBB Accredited Business
      • Byrider

        PO Box 2801 Madison, MS 39130-2801

        BBB Accredited Business
      • Byrider

        2600 Highway 80 E Pearl, MS 39208-3403

        BBB Accredited Business
      Location of This Business
      5719 I 55 N, Jackson, MS 39206-2939
      BBB File Opened:
      4/25/1994
      Years in Business:
      30
      Business Started:
      2/1/1994
      Business Incorporated:
      1/4/2000
      Accredited Since:
      4/25/1994
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      BBB records show a license number of 025-45672-4 for this business, issued by Mississippi Department of Revenue. The expiration date of this license is 10/31/2024.

      These agencies may include:

      Mississippi Department of Revenue

      PO Box 1033

      Jackson MS 39215

      (601) 923-7000

      BBB records show a license number of 200-02683-3 for this business, issued by Mississippi Department of Revenue. The expiration date of this license is 10/31/2024.

      These agencies may include:

      Mississippi Department of Revenue

      PO Box 1033

      Jackson MS 39215

      (601) 923-7000

      Type of Entity:
      Limited Liability Company (LLC)
      Hours of Operation

      Primary

      M:
      9:00 AM - 7:00 PM
      T:
      9:00 AM - 7:00 PM
      W:
      9:00 AM - 7:00 PM
      Th:
      9:00 AM - 7:00 PM
      F:
      9:00 AM - 7:00 PM
      Sa:
      9:00 AM - 5:00 PM
      Su:
      Closed
      Business Management
      • Ms. Janet Dowling, General Manager
      • Mr. Andy Fortenberry, Assistant General Manager
      • Mr. Gil Elam, General Sales Manager
      • Mr. Barry Biggers, President
      Contact Information

      Principal

      • Ms. Janet Dowling, General Manager
      • Mr. Gil Elam, General Sales Manager
      • Mr. Barry Biggers, President

      Customer Contact

      • Ms. Janet Dowling, General Manager
      • Mr. Gil Elam, General Sales Manager
      • Mr. Barry Biggers, President
      Additional Contact Information

      Fax Numbers

      • (601) 939-8475
        Primary Fax
      • (769) 524-3843
        Other Fax

      Phone Numbers

      Industry Tip

      BBB Tip: Buying a used car

      Customer Complaints

      3 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      10/30/2023

      Complaint Type:
      Product Issues
      Status:
      Answered
      Financed a vehicle with lemon issues and mold
      Read More

      Customer Reviews

      1 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Corinthian S

      2 stars

      09/07/2023

      I’m so disappointed in Byrider. The customer service from CNAC and the Mechanic at the Pearl Service Center is good but this my 3rd attempt in 30 days to take my Ford Escape in for servicing for the same issues to not be fixed. My coolant/antifreeze keeps leaking somewhere after the radiator cap being replaced, the reservoir replaced and hose system replaced still a leak because I have to refill antifreeze almost every 24 hours. I called in last Friday after picking up my car from the service center the Tuesday prior with concerns of still smelling burning rubber/oil/engine while driving the car and coolant level dropping below minimum line…they said it could be temperature expanding and pressure releasing but if it keeps causing problems just bring it back in…well that’s just it, I can’t afford to have my car in the shop weeks at a time each time I bring it in to be told there’s no loaner vehicle for my troubles…how am I supposed to get to work or run routine household errands…but yet I am expected to continue to pay for warranty ins. and car note biweekly on time but it is a hassle to have a running and operable car. This is not right. O2 smell that is coming through the car is intoxicating and have my toddler feeling lightheaded or tired after riding in the car.

      Local BBB

      BBB Serving Mississippi

      BBB Reports On

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