Better Business Bureau processed nearly 20,000 complaints with a 90% satisfied resolution rate! With that volume and the many years of experience, conflict resolution skills are our specialty. Now, we want to share those skills with you – our Accredited Businesses!
BBB offers several unique training opportunities for your staff that can be customized to fit the specific needs of your business. If you’re interested in developing your team’s active listening skills, providing improved quality customer service, learning the art of dispute resolution as well as the complex skill of diffusing anger – then we have many training opportunities available for you and your staff!
Here is a list of business training topics BBB covers:
In addition, BBB staff members regularly give presentations to area businesses, non-profits, schools, government agencies and consumer groups on a wide variety of topics:
To request a speaker or training, please email us at firstname.lastname@example.org or call 651-699-1111 or 800-646-6222.