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Find a Location

Great Lakes Home Renovations has 1 locations, listed below.

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    Business ProfileforGreat Lakes Home Renovations

    Bathroom Remodel
    BBB accredited business

    At-a-glance

    Customer Reviews

    3.53/5stars

    Average of 15 Customer Reviews

    Customer Complaints

    7 complaints closed in last 3 years

    3 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 6/26/2000

    Years in Business: 29

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Great Lakes Home Renovations features:

    Window, Entry and Patio Door Replacement

    Bathroom Remodeling

    Products & Services

    Windows: Sunrise Restorations insulated vinyl windows & patio doors

    Doors: Provia Entry Door Systems

    Bathroom: Solid-surface tub & shower systems

    Business Details

    Location of This Business
    14690 Galaxie Ave Ste 100, Apple Valley, MN 55124-8522
    BBB File Opened:
    9/23/1996
    Years in Business:
    29
    Business Started:
    1/1/1995
    Business Started Locally:
    1/1/1995
    Accredited Since:
    6/26/2000
    Number of Employees:
    35
    Business Management
    • Mary Brouillet, Treasurer
    • Dan Brouillet, President
    • Julie York, Owner/Manager
    • Brandon York, Production Manager
    Contact Information

    Principal

    • Dan Brouillet, President
    • Brandon York, Production Manager

    Customer Contact

    • Brandon York, Production Manager
    Additional Contact Information

    Fax Numbers

    • (952) 891-4250
      Primary Fax

    Customer Complaints

    7 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    11/17/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    We had this company install new windows for us (roughly 2015). They offered a lifetime warranty on the windows. In roughly 2020, we noticed frost on the inside of the window frame on cold days. We contacted the company. After roughly a year of scheduling appts and no one showing up to inspect the problem, finally someone came and said we needed a new window. Since then it has been nearly constant (2 or 3 appts a month), cancelled for various reasons or no one showed up. It is still not done. I miss hours of work every time we schedule an appointment so I can be home for them. I have arranged for other people to be at our house when we were on vacation so this company could do the work and no one showed up. At this point, I want the job done and I want to recoup some of my lost income. We're talking 2-3 hours away from work per appt. And it's gotta be up to 15 or 20 missed appt.
    Read More

    Customer Reviews

    15 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Jeff K

    5 stars

    03/29/2024

    Re-bath did an excellent job a couple weeks ago Jack and his team of Tanner, Tim, Marius and Abel did a great job wonderful work professionalism and answered the questions that we had Thanks again

    Local BBB

    BBB of Minnesota and North Dakota

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