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Find a Location

HomeWorks Plumbing Heating & Air has 1 locations, listed below.

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    Business ProfileforHomeWorks Plumbing Heating & Air

    Heating and Air Conditioning
    BBB accredited business

    Additional business information

    Government Actions:
    Government Action: BBB reports on known government actions involving business’ marketplace conduct:
    Minnesota Dept. of Labor & Industry Consent Order

    On June 15, 2022,  the business entered into a Consent Order with the Minnesota Department of Labor and Industry (DLI). The Consent Order settles allegations that the business violated Minn. Stat. 326B.082, subd. 11(b)(1)(5)(8)(9) (2020) and Minn. R. 1300.0215 (2021) and the terms of a October 2020 Consent Order. Under terms of this Consent Order, the business agreed to their plumbing contractor license (PC725118) shall not be reinstated or used; the business is prohibited from using predatory sales tactics, including misleading photographs, scare tactics or intimidation when inspecting possible plumbing issues in a Minnesota consumers residence, commercial property or communicating with Minnesota consumers and the business is prohibited from red-tagging a consumers equipment as a sales tactic unless there is a life safety issue that can be fully supported. In addition, Andrew Ryan is prohibited from performing plumbing work unless he holds an active registration as an unlicensed individual and has direct supervision by a licensed master or journeyworker who is an office or W-2 employee of the business.  Also, the business has ensure that all individuals who perform plumbing work for the business are properly licensed or registered and are W-2 employees of the business. The business shall also ensure that all future license applications and communications with DLI are accurate and truthful and that all required permits shall be filed at or before beginning work in Minnesota and all required inspections are requested when the work is completed, with any corrective work completed in the timeframe specified or within 30 days.  The $10,000.00 monetary penalty from the October 2020 Consent Order is to be paid and a civil monetary penalty of $15,000.00  is stayed on the condition that the business fully complies with the terms of this Consent Order and there are no further violations of any law, rules or orders under the responsibility of DLI.  The Consent Order was for settlement purposes only and should not be considered as an admission of guilt or finding of violation of the law. For more details go to the below link.

    See all additional business information

    At-a-glance

    Customer Reviews

    4.7/5stars

    Average of 208 Customer Reviews

    Customer Complaints

    15 complaints closed in last 3 years

    3 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 8/23/2019

    Years in Business: 7

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    HomeWorks Plumbing Heating & Air is a heating, air conditioning, plumbing, drain cleaning and sewer services company in Minnesota. 

    HomeWorks provides a full-range of residential services including: heating and air conditioning repair, maintenance and tune-ups; comprehensive plumbing and drain cleaning services; and trench-less sewer line/water line inspection, repair and replacement. We also sell and install high-efficiency heating and cooling systems from leading manufacturers such as Carrier ,Lennox, Trane, Ruud,  Rheem, York, Comfortmaker, Janitrol, American Standard, Bryant and Bradford White.

    Plumbing License: PC725118   Mechanical Bond: MB72511

    Products & Services

    Furnaces, Air Conditioners, Water Heaters

    Business Details

    Location of This Business
    915 Blue Gentian Rd Suite 100, Saint Paul, MN 55121
    BBB File Opened:
    5/3/2017
    Years in Business:
    7
    Business Started:
    4/23/2017
    Business Started Locally:
    4/23/2017
    Business Incorporated:
    4/23/2017
    Accredited Since:
    8/23/2019
    Type of Entity:
    Corporation
    Alternate Business Name
    • RooterWorks
    Business Management
    • Andrew Ryan, Owner
    Contact Information

    Principal

    • Andrew Ryan, Owner

    Customer Contact

    • Andrew Ryan, Owner
    Additional Contact Information

    Email Addresses

    Industry Tip

    BBB Tip: Buying and servicing your heating and air conditioning (HVAC) systems

    Customer Complaints

    15 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    09/18/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    9/14/2023 HomeWorks Plumbing Heating & Air *************************************************************** Phone: ************** they came and replaced my out side water faucet i told them i could not turn it on and when it worked water came out the top of the hose he turned it on it someone turned it off to tight and after he changed the faucet he realized i didn't have it hooked up right i didn't need a new faucet i didn't realize i didn't have it hooked up right i called to talk to a supervisor the want call me back
    Read More

    Customer Reviews

    208 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Pat F

    5 stars

    04/18/2024

    **** is a true professional and very talented. He got the job done and we had a great conversation. Highly recommended!

    Local BBB

    BBB of Minnesota and North Dakota

    BBB Reports On

    BBB reports on known marketplace practices.

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